Customer reviews from Kitchen Aid
KitchenAid - 2-Slice Toaster with Manual Lift Lever - Brushed Stainless Steel
Average customer rating
3.1
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
24
4 Stars
7
3 Stars
11
2 Stars
13
1 Star
19
42%of customers recommend this product.
(
24 out of
57)
Customer Reviews for KitchenAid - 2-Slice Toaster with Manual Lift Lever - Brushed Stainless Steel
Customer Rating
1
Bad product, no customer service.
on January 10, 2022
Posted by: John Ducey
from Orlando, Fl
KMT2115 Bought this model 6 months. Horrible product. Never has toasted both evenly or consistently the same way when using the same setting. Every use is a complete shot in the dark. Now the lever won’t stay down. It is now junk. 50 dollar toaster should last more than six months. Contacted kitchen aid twice via their web site and no one responds. Very disappointing. Will not be buying kitchen aid brand in the future on any appliance.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, January 11, 2022
Dear John Ducey,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#253605577 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#253605577 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Not a good toaster.
on April 15, 2021
Posted by: Sue-ny
from NY
Very disappointed in this. Have lived with it for a few months. Only some of the coils light up. On setting 1 some of the bread is dark and other parts not toasted at all. Both sides toast differently. On setting 2 most of the bread burns. I have other kitchen aid countertops that I absolutely love (professional stand mixer, hand mixer, duo blender) I also have a new convection double oven that I love! Sadly, the toaster is terrible.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, April 16, 2021
Dear Sue-ny,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#244627844 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#244627844 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Unused settings!
on January 5, 2022
Posted by: somi13
from chicago
I was very disappointed with my purchace. I love the kitchenaid brand and although I read the reviews, I did not pay attention and bought this toaster. In setting 1, some breads are dark and others are not toasted at all. Toast is different on both sides. at the second time it burns the next bread.
In the settings 2 more breads burn.
I thought it was because of the type of bread, but when I bought other brand of bread, it still burnt.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, January 7, 2022
Dear "somi13",
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#253417124 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#253417124 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Works well, looks nice
on February 21, 2020
Posted by: AlaskaGuy
from Anchorage, AK
[This review was collected as part of a promotion.] I recently renovated my kitchen and replaced virtually everything in it with new. All the applicances were Kitchenaid so when I noticed the only old, worn out item in the kitchen was a black plastic toaster I purchased 10 years ago, I decided to replace it by visiting the Kitchenaid website. Since all the appliances in our kitchen are stainless, I ordered a matching stainless toaster. It is a fine addition to our remodeled space--looks good and works well also.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Worst toaster- DO NOT BUY
on November 8, 2021
Posted by: Jackson2944
from Montana
Being KitchenAid brand I thought I was buying a high quality product but this has been the worst toaster I have ever owned. On the lowest setting my toast will come out black. While toasting frozen bagels, I’ve gotten my bagel to come out looking nicely toasted by keeping an eye on it but the center would be partially frozen still. Waste of money, do not buy
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, November 9, 2021
Dear Jackson2944,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#251449069 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#251449069 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Horrible toaster
on March 3, 2021
Posted by: Okiemomo
from Oklahoma
Purchased for the name and because I had older models that worked perfectly. This model Burns everything. Do not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Burns Everything
on September 15, 2020
Posted by: Chris777
from Tallahassee, FL.
We got this toaster as a Christmas present in 2019 but didn't take it out because we were getting ready to remodel our kitchen. We took it out about 3 months ago and it burns everything, even on the lowest setting. We have had to start using a separate timer to make sure we get the toast out in time. Although it looks great, we are very disappointed in the performance.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, September 16, 2020
Dear Chris777,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#237060655 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#237060655 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Buyer Beware!!!
on December 1, 2025
Posted by: Breeze
Do not buy this toaster, it's garbage. I had a similar toaster from kitchen aide for years. It wasn't toasting evenly anymore so I replaced it with this one. You would think a company like this could master the most basic kitchen appliance. It either burns one side or the other, doesn't toast one or the other at all, bagel function has zero affect. You never know what it's going to do, not toast at all, toast one side only ( while not on bagel), or burn one side to a crisp. It's a complete waste of money.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, December 4, 2025
Dear Breeze,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#371438576 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#371438576 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid