Customer reviews from Kitchen Aid
KitchenAid - 2-Slice Toaster with Manual Lift Lever - Brushed Stainless Steel
Average customer rating
3.1
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
25
4 Stars
7
3 Stars
11
2 Stars
13
1 Star
19
42%of customers recommend this product.
(
24 out of
57)
Customer Reviews for KitchenAid - 2-Slice Toaster with Manual Lift Lever - Brushed Stainless Steel
Customer Rating
1
Awful! Burns everything
on October 10, 2020
Posted by: Natallia L
from Orlando, FL
We got this toaster in March but didn't take it out because we were getting ready for our new house. We took it out about 4 months ago and it burns everything, even on the lowest setting 1 a toasted bread get burn (For what in this toaster 5 shades?!). We have used this toaster with a timer on a hand for making sure that we'll have edible bread for breakfast. Although it looks great, we are very disappointed with the performance.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, October 12, 2020
Hi Natallia L, Thank you for providing feedback on your 2 slice toaster. We are sorry to learn you are experiencing this toasting issue with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Disappointed
on July 15, 2022
Posted by: Mom2Baxxie
from Cross Lanes, WV
[This review was collected as part of a promotion.] Even on the lowest setting, one side burns. Only way I can get decent toadt is time it for 1 minute 20 seconds, then turn bread and toast additional 30 seconds. Totally ridiculous for the amount paid for toaster.
No, I would not recommend this to a friend.
Response from Kitchen AidBy robinsa, KASA, July 15, 2022
Dear Mom2Baxxie
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#259452580 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#259452580 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Mixed Experience
on August 12, 2022
Posted by: Ruby22
from Central Coast Calif.
[This review was collected as part of a promotion.] It is attractive, I like the beep sound when done. I was surprised it had a strong smell when it came. Sometimes I can still smell it. It seems to take longer to toast than my previous toaster and it’s burned the toast a couple times. I am concerned the smell could be toxic chemicals used in manufacturing off gassing. But, I had that with an electric kettle and other items before. I would like household items and the materials used to be made in countries that inspect, test and have standards for safety.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
I’m looking to replace this toaster
on March 28, 2025
Posted by: stauch
from Fl
I’m so sad to write an unsatisfactory review regarding a Kitchenaid appliance BUT…this toaster just isn’t good. It is so very slow. I have to get the toaster going and then begin to cook the eggs. The eggs finish and the roaster is still toasting. I’ve wondered if I have a “lemon”. It’s too late to return it but I just wanted to give my report. I’m going to pitch it and buy a different brand.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Reviews, KitchenAid Brand, March 31, 2025
Dear stauch,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289505726 for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289505726 for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Buyer Beware!!!
on December 1, 2025
Posted by: Breeze
Do not buy this toaster, it's garbage. I had a similar toaster from kitchen aide for years. It wasn't toasting evenly anymore so I replaced it with this one. You would think a company like this could master the most basic kitchen appliance. It either burns one side or the other, doesn't toast one or the other at all, bagel function has zero affect. You never know what it's going to do, not toast at all, toast one side only ( while not on bagel), or burn one side to a crisp. It's a complete waste of money.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, December 4, 2025
Dear Breeze,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#371438576 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#371438576 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Perfect toast every time!
on February 16, 2023
Posted by: Jumboscout
from Florida
[This review was collected as part of a promotion.] We ditched the toaster oven for this pop up toaster. It makes perfect toast and toasted bagels every time! Very happy with it!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
It's a great looking toaster!
on July 9, 2024
Posted by: Bill in Santa Monica
from Santa Monica, CA
[This review was collected as part of a promotion.] "It's just a toaster!" Yes, but it's a KitchenAid Toaster! It works flawlessly and is well constructed. And I love the way that it looks in my new kitchen.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Not happy with this appliance
on September 7, 2024
Posted by: Fair48
[This review was collected as part of a promotion.] Very disappointed. Sometimes the toast burns on the low setting. I have not used any other setting beyond low. Toasting is inconsistent.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, September 9, 2024
Dear Fair48,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 284491692 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 284491692 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid