Customer reviews from Kitchen Aid
KitchenAid - 2-Slice Toaster with Manual Lift Lever - Brushed Stainless Steel
Average customer rating
3.1
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
24
4 Stars
7
3 Stars
11
2 Stars
13
1 Star
19
42%of customers recommend this product.
(
24 out of
57)
Customer Reviews for KitchenAid - 2-Slice Toaster with Manual Lift Lever - Brushed Stainless Steel
Customer Rating
1
Nice toaster if you like your toast burnt on one s
on December 28, 2022
Posted by: MikeFF
from Washington
I received this toaster about a week ago. It burns toast on one side. The other side is perfect. I have been trying to get in touch with customer service for days so I can return it.
No luck, as I have been on hold for 30 minutes three times and gave up. Maybe that’s Kitchenaid’s strategy. I am very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great. But don’t turn Shade Knob past 2
on June 3, 2023
Posted by: Brenda W
from Texas
Perfect toaster except for shade selector function.
If you turn it past 2 toast will be black.
I kinda wonder if the knob was not installed properly at factory.
But it’s still great, just don’t turn that knob past 2.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Burnt toast
on June 27, 2022
Posted by: Lincoln
from Ohio
[This review was collected as part of a promotion.] Burns the toast on the lowest setting. The toaster is way too strong even the lowest setting burns everything
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, June 28, 2022
Dear Lincoln,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#258877720 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#258877720 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Suddenly stopped working after exact one year
on January 18, 2023
Posted by: User 84a/7
from Texas
We bought our kmt21150B toaster almost one year back... We were kind of happy with it except that it was hard on milk breads. It used to extra browned them even on the lowest heat.. So we kept a check on it.. Unfortunately, It died in the morning today without any reason.
Response from Kitchen AidBy saurbcl, KASA, January 19, 2023
Dear User 84a/7,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster Review. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 265617438 used for review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster Review. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 265617438 used for review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Looks great!
on January 21, 2023
Posted by: Blocher
from Cottage Grove, MN
Looks great but toasts unevenly. We’ve had our toaster for about a week, it toast unevenly, The inside elements toast one side much darker than the outside elements. To the extent where the one side toasts too much, to the point it burns if not checking it. I’m not sure if this is normal to have such a variance from one side to the other. We had our prior KitchenAid toaster for over 20 years, it was great and toasted evenly. A bit disappointed in our replacement toaster.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, January 23, 2023
Dear Blocher,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 265775005 used for review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 265775005 used for review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2
good toast, horrible ALARM.
on September 12, 2024
Posted by: pg23
from chicago Il
This toaster toasts pretty well for me and the extra wide slots are nice for bagels and odd size bread.
HOWEVER- THERE IS A VERY LOUD !BEEP! when done toasting that wakes my whole house up and gives me a panic attack. I mean this thig is LOUD. whoever designed that feature needs to re-evaluate their career. I'm really disappointed.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, September 13, 2024
Dear pg23,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 284654228 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 284654228 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
After 4 months it's burning everything on one side
on July 21, 2020
Posted by: strap302
from Tulsa, OK
It was a nice looking good toaster at first but now after 4 months its burning one side of each slice. I hope KitchenAid will stand behind this and send a new one. Maybe this one is a lemon.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Worst toaster I ever had
on April 16, 2020
Posted by: Juliekozel
from Florida
I bought this model a couple months ago based on the Kitchenaid name and that I have a Kitchenaid mixer, coffee maker and blender that work beautifully. WRONG! This toaster is the worst, I have it set on “1” the lowest setting and still burns the toast every time!
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, April 20, 2020
Dear Juliekozel,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#231050075 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#231050075 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid