Works great love it replaced one after about 20 years
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Weber has gone DOWN HILL!!
on December 1, 2024
Posted by: Weber is gone?
from Florida
No one to help with my issue! My last two Weber grills were awesome so I bought one for my 2nd home. Before now, I could call if I needed help. Not any more! Good luck
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, December 1, 2024
Thank you for your feedback. So sorry to hear you are experiencing an issue with your grill. Our Care team is here to help. Please look for an outreach email from us soon. Thank you!
My first non-charcoal grill in a decade and it is pretty good. I have only had it about a month and am still getting used to the limited cooking areas. It seems to cook (hamburgers and steaks so far) as long as you stay about 6 inches from the edges of the grate. It might be have been better if the area under the grates was less concave and more square so the heat would reach the edges of the grate. The idea seems to have been that heat will expand to allow even cooking to the outer right and left edge of the grate but that is not the results so keep in mind that within about 6 inches of the right and left edge of the grate will not cook as well. I knew this going in and bought this grill anyway. Most gas grills are made this way. I never cook a lot at one time but if you often use the entire grate when cooking, buy the next size up to compensate for the "cooler" portions of the grill. I am still trying to find a good cleaning hack but as long as you take the time to at least oil it before use and wipe it down after use, then it is not hard to clean. I miss my charcoal grill but needed something a little easier to use and maintain as I am on the grill several times a week now and the charcoal just got too messy and time consuming to use that often. I did some research and ended up buying this as soon as I walked into the store.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, December 3, 2024
We appreciate your feedback and passion for grilling with Weber! It is surprising to hear that you are not experiencing even heat across the grilling surface, as our products are designed for evenness.
We would like to offer our assistance to help you get the best experience from your new gas grill. Please look for our email outreach soon. Thank you!
This is my second Webber, my first is a NG unit, now 18 years old, new burners 2 years ago. This one I needed a propane grill for rec property. I like the new burner technology, get hot real fast and sear nicely. Easy to assemble, instructions are very easy to follow. Some nice improvements over my old grill.
The grille was well packed and easy to put together, no damage or missing parts. It lights off instantly and heats up quickly, maintaining an even temperature across the grille surface. This is my third Weber grille, this replacing a 13 year old Weber Spirit. I am happy with the purchase and would recommend Weber products.