After 10+ years gave my older Genesis -still working well, to my Son In Law. My wife surprised me with new Genesis E-315. So easy to use, control’s fantastic, craftsmanship at Weber high quality and steaks come off so tasty
Very happy now. The test will be years to come. Bought a cover. Hope that helps.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Customer Rating
5
Survived a Black Bear Cub
on October 27, 2024
Posted by: ADK Grilled
from Adirondack Mountains
I recently purchased a Weber gas grill for the lake house in the Adirondacks. I have one at my primary residence and could not see myself grilling on anything other than a Weber grill. Last weekend at 4 in the morning I was heard noises out on the deck. Investigating revealed a black bear cub had the drip pan removed from the grill. The drip pan, the grill survived but the aluminum drip pan liner didn’t survive. Thought I would share this fun story.
Grill is nice and shiny! :). It heats up quickly and gets hotter than my old one allowing me to use less burners. I must get used to controls being counterclockwise and tank on left side vice right side. I do miss propane tank fuel gage. Installation service was timely, good conversation and guidance.
Rust on the doors after 1 month of use in summer - never saw rain (under roof).
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, October 30, 2024
We appreciate your feedback and we apologize for the disappointment due to rust appearing on your new grill. Moisture in the air can combine with grease residue and cause staining or light corrosion. These spots can be cleaned with a product like BarKeeper's Friend. Regular cleaning will keep your grill looking great!
We stand by our products and our grillers. Please look for an email outreach from our Care team so we can assist you further. Thank you!
Check back with me in 20 years, which is how long my LAST Weber Genesis lasted!
Response from weber.comBy Consumer Care, Weber, October 31, 2024
Thank you for being a loyal Weber fan! We expect your new grill to be long-lasting and high-quality, just like your previous Weber grill. We will always stand by our products and our grillers, and your new grill carries an outstanding warranty. You have many more years of grilling to look forward to!
We would like to learn more about your experience! Please look for an email from our Specialist team soon. Thank you again for being a long-time Weber fan!