Auto starter didn’t work upon delivery. Otherwise works fine.
Response from weber.comBy Weber grills, May 4, 2024
Thank you for your feedback. So sorry to hear about your igniter not working upon delivery. Our Care team will be reaching out to be sure that has been resolved. Please look for an outreach email from us soon. Thank you for being a Weber fan!
Love the new style, grill heats faster then my old Genesis.so far very pleased .Just surprised how thin the base is afraid its not going to last even with a cover.
Response from weber.comBy Consumer Care, Weber, May 5, 2024
We appreciate your positive feedback. We know you are going to enjoy your grill for many years to come! Our grills are backed by a generous warranty to keep you grilling.
Of course, regular exterior maintenance will keep your grill looking and performing its best. Your grill owner's guide is full of information and our Care team is always here to help answer any of your questions or concerns. Please look for our email! Happy grilling!
I quite like this grill overall, though I miss having a tank scale (like almost every other Weber grill) and that hook for the tank is up way too high to be of any use. It's very easy to move around, I like the shelves on both sides and the hooks for tools- I DON'T miss having a side burner, heat is very even - no hot or dead spots, and the temp gauge seems very accurate. All in all, I'm glad I went with Weber.
We love this Genesis grill! Very easy to operate and clean. This is an upgrade from our previous Weber model…Weber is a quality brand, and we know we can count on this grill to meet all our grilling needs. We’re looking forward to using it a lot this summer!
Have always owned at least one Weber Grille. I like the looks but I am disappointed with how easily the stainless steel shelves on each side can be easily scratched.
Response from weber.comBy Weber grills, May 11, 2024
Your feedback is a very valuable part of our process. So sorry to hear you are not satisfied with the stainless steel shelves. We do suggest being careful as with any stainless steel, it is delicate and can scratch easily. We are happy to provide care tips such as using a soft cotton cloth and cleaning with the grain of the stainless steel. Please look for an outreach email from our Care team soon. Thank you!
Heats very fast and maintains heat well. Assembly was easy while following the guide. Burners ignite instantly. Grates leave nice grill marks and are easy to brush clean. Grease tray is easy to remove.