Customer reviews from weber.com
Weber - GENESIS S-315 Natural Gas Grill - Stainless Steel
Average customer rating
4.4
(715 Reviews)
Rating breakdown 715 reviews
5 Stars
497
4 Stars
108
3 Stars
52
2 Stars
27
1 Star
31
88%of customers recommend this product.
(
505 out of
572)
Customer Reviews for Weber - GENESIS S-315 Natural Gas Grill - Stainless Steel
Posted by: David Pherson
from Palm Coast, Florida
Verified Purchase:Yes
I have been waiting a month to get a resolution to my grill blowing up in my face for a resolution from Weber and Ace Hardware. Just delays and excuses, not to mention the subtle insinuation that I did
something wrong even though i didn't build the grill as Ace Hardware did.
something wrong even though i didn't build the grill as Ace Hardware did.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 29, 2025
Your feedback is very important to us. We are sorry to hear about the unfortunate incident with the grill, and we hope everything is okay. We completely understand your frustration with the delay, and we apologize for the inconvenience this has caused. Please know that our team is working diligently to ensure we get you back to grilling. Rest assured, we will relay your feedback to the relevant team. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
Materials used are far inferior to older models
on January 16, 2026
Posted by: Skiguy
from Canada
Gender:Male
Verified Purchase:Yes
The BBQ does not have full enclosure as in past .A very obvious cost saving measure .
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, January 16, 2026
Your feedback means a lot to us and we will be sure to share your comments with our team for consideration. If there is anything else we can help you with please reach out direct. Thank you!
Written by a customer while visiting weber.com
Posted by: J Rain
from Pocatello Idaho
Expertise:Intermediate
Verified Purchase:Yes
This great works great assembled hooked up the gas and work right out of the box
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: SJC9
from Chilliwack, BC
Verified Purchase:Yes
I purchased this unit and found the assembly to be straightforward. The only thing that would have improved the experience would be having identifying stickers on more of the components. While the photos in the manual were good, there is always room for improvement, though it wasn’t difficult to put together at all.
I’ve owned it for about a month now, and it has been great so far. I have already cooked beef roasts and whole chickens; it does an excellent job with indirect cooking for larger items. It performs just as well for direct cooking—you get plenty of heat and a nice, even sear.
The main reason I chose this model was the warranty, as I want a grill that lasts. While I can’t comment on its long-term durability yet, I am very satisfied with the performance so far.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Lebz
Verified Purchase:Yes
The price is very high for what you’re getting. The burners aren’t nearly as effective as the older models were and you eliminated the fuel tank holder that let you know what your fuel level was.
Written by a customer while visiting weber.com
Posted by: Conflicted in PA
from PA
Expertise:Intermediate
Verified Purchase:Yes
Grilling efficiency A+. ever thing else F. Currently had older genesis series which I rebuilt twice before it to the point I couldn't. Bought this unit which does the basic grilling part very well BUT, you put the tank inside of the unit making it way harder to change and took away half the storage capacity. In addition you removed the customer friendly weight sensitive mounting that told you how much gas was left so I had to go and buy a third party gauge at an additional expense (which you don't offer). Furthermore you added a brace to the floor pan (not present in the older model) which effectively cuts the remaining storage space in half again. I guess you have gone the way of every other US manufacturer that needs to cut cost without regards how it affects the consumer. In that regard I am positive this review will not be responded to but at least I feel better getting this of my chest.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, October 24, 2023
Thank you for being a long-time Weber fan. We value your feedback. We are sorry that you are not happy with some of the updates to the newest Genesis grill you purchased.
We are always listening to our grillers and using feedback like yours to evolve and improve our products. Our Care team would like to offer further assistance. Please look for our email. Thank you!
We are always listening to our grillers and using feedback like yours to evolve and improve our products. Our Care team would like to offer further assistance. Please look for our email. Thank you!
Written by a customer while visiting weber.com
Posted by: Koko
Expertise:Intermediate
Verified Purchase:Yes
I wish i could write an actual review but it's been over 4 weeks since my purchase and i am still waiting on Weber to send my the replacement part so i can actually use this piece of crap .First and last Weber Product for me .
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 5, 2024
We appreciate your transparency and we apologize for the frustration. We expect our products to provide an outstanding and long-lasting performance, starting from Day 1.
Our Specialist team is reaching out to provide further assistance. Please look for our email. Thank you for your patience and for choosing a Weber grill.
Our Specialist team is reaching out to provide further assistance. Please look for our email. Thank you for your patience and for choosing a Weber grill.
Written by a customer while visiting weber.com
Posted by: Barry V
Verified Purchase:Yes
Why wouldn’t you have a measurement to show how much propane is left??
Response from weber.comBy Consumer Care, Weber, March 23, 2025
Thank you for your feedback and for choosing a Weber grill. We apologize for your disappointment with the change from an LP tank scale to the tank hook, and we will bring your feedback to the appropriate teams.
We would like to know more about your experience and offer our assistance. Please look for an email outreach soon. Thank you.
We would like to know more about your experience and offer our assistance. Please look for an email outreach soon. Thank you.
Written by a customer while visiting weber.com