Customer reviews from weber.com
Weber - GENESIS S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.5
(280 Reviews)
Rating breakdown 280 reviews
5 Stars
195
4 Stars
50
3 Stars
20
2 Stars
5
1 Star
10
93%of customers recommend this product.
(
206 out of
221)
Customer Reviews for Weber - GENESIS S-335 Natural Gas Grill - Stainless Steel
Posted by: Grandpa Henry
from Western Suburbs of Chicago
Verified Purchase:Yes
I am really enjoying to grill on the Griddle. Looking up new receipies and am surprised how quickly it all works. It is now more Fun to cook outside!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: porch chef
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Replacing a 10 year old version of same grill and like the added features on the new version.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: N. GA Mountain Grillers
Verified Purchase:Yes
Three burner gas grill is a perfect size for what we needed. Large enough for family gatherings, small enough for the porch. The sear station is one of the most used features. Also hooked it to our in-ground house propane tank.
This is just now our third Weber Genesis grill in the last 30+ years. Previous grill is still working perfectly after 17 years and was donated to our son. Of course we have rebuilt some of the internals (e.g., flavor bars, burners, grates) in the previous two grills, but it's dead simple to do. Warranty has been very good for providing replacement parts. Looking forward to using this one for the next 15+ years.
Written by a customer while visiting weber.com
Posted by: FM Olive
from New Hampshire
Verified Purchase:Yes
The main grill works just fine. The reason for my low score is two fold. 1) The side burner is not able to be controlled down to a simmer. I have had a few Webers in the past and they all have very poor side burner control. I was hoping this new model would be different, unfortunately, it is not! 2) The stainless housing has begun to tarnish right from the very first day of rain. It’s not rusting, just lots of water marks.
Response from weber.comBy Consumer Care, Weber, August 20, 2025
Thank you for your feedback. We are sorry to hear about your disappointing experience with the side burner and the stainless steel parts. Our Care Team will reach out to help. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Chris L Tucson
Verified Purchase:Yes
Overall the grill is OK. It feels a lot more cheap than my previous Weber Genesis e-330 pre 2016 model. My wife and I thought this was a downgrade because of the cheap new look and feel. It's just not solid. Thinner metals, plastic screws etc. When you knock on it you hear and feel tinny bangy sounds instead of a solid knock. They removed the shelf inside too. It's even more expensive than the previous one I had.
Response from weber.comBy Consumer Care, Weber, August 20, 2025
We appreciate your feedback on the Genesis E-335 Gas Grill and are sorry to hear about your disappointing experience with the grill. We are constantly working on ways to improve our products and our customer experience, and we are happy to pass your feedback along to the appropriate team. Your grill is backed by an amazing warranty, and we are here to help should you experience issues with your grill. Thank you!
Written by a customer while visiting weber.com
Customer Rating
3
Cooks Great But Loss Of Features Is Disappointing
on July 25, 2025
Posted by: Marcy W.
Expertise:Intermediate
Verified Purchase:Yes
This grill cooks great but I am disappointed in several things. For a grill this expensive to not have a scale that shows how much propane is left is ridiculous. And the hook you have to hang the propane tank on in the cabinet is extremely awkward and difficult to use if you are not Hercules. I prefer the tank to be easily accessible on the outside of the cabinet. The shelf next to the propane tank in the cabinet has been replaced with a support bracket which renders the space useless. Shame on you Weber for these cost cutting moves that take features away from your pervious model. Also, if you have a side burner, the match lighting tool does not fit up under the grill so the chain hangs down and interferes with opening and closing the side door. What a nuisance! I ended up removing it from the grill. At least it seems to meet Weber standards for the way it cooks.
Response from weber.comBy Consumer Care, Weber, August 20, 2025
Your feedback is very important to us! We are sorry to hear about your disappointment with the Genesis S-335 Gas Grill. We take all consumer feedback seriously and will relay your input to the appropriate team for improvement. Your grill is backed by an amazing warranty, and we are here to assist should you experience issues with your grill. Thank you!
Written by a customer while visiting weber.com
Posted by: Guillo
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Had to overcome the fear of using it for the first time because it looked sooo cool sparking new, the grill works flawlessly, even heat. Love it so far!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JDMD2FL
from Florida
Verified Purchase:Yes
Great grilling! Even heat across the grilling surface. Sear feature works perfectly. Assembly, assisted by the assembly app, was painless. All parts mate perfectly. Very pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting weber.com