Customer reviews from weber.com
Weber - GENESIS S-335 Propane Gas Grill - Stainless Steel
Average customer rating
4.5
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
185
4 Stars
46
3 Stars
19
2 Stars
5
1 Star
11
93%of customers recommend this product.
(
195 out of
210)
Customer Reviews for Weber - GENESIS S-335 Propane Gas Grill - Stainless Steel
Posted by: Ed Morone
from New Jersey
Verified Purchase:Yes
Why doesn’t this bbq have the feature that let’s you know how much gas you’re tank has?
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Daniel O.
from Spokane, WA
Verified Purchase:Yes
We've always wanted to have a natural gas grill and finally had the opportunity. The Genesis S-335 is great looking and well made. The burners provide consistent heat distribution for more predictable cooking over a propane grill. The accessory grill insert gives a lot of flexibility in how you can use the grill with pots, or a wok, getting them closer to the heat source for hotter cooking temps in the pan. We are pleased with our Weber grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Gary Charleston
from Charleston sc
Verified Purchase:Yes
It doesn't get hot. Only to 250. Paid for setup and he left before it was lit.
Response from weber.comBy Consumer Care, Weber, March 6, 2024
Thank you for letting us know about the heat issue you are having. We apologize for the frustration, and we are here to help.
Natural gas grills require a specific gas connection to ensure proper gas pressure. If the grill is not getting hot enough, the connection is probably not set up to specification. Your owner's guide has more information about this assembly.
Our Care team is following up via email to help with your grill's gas connection. Please look for our outreach soon! Thank you.
Natural gas grills require a specific gas connection to ensure proper gas pressure. If the grill is not getting hot enough, the connection is probably not set up to specification. Your owner's guide has more information about this assembly.
Our Care team is following up via email to help with your grill's gas connection. Please look for our outreach soon! Thank you.
Written by a customer while visiting weber.com
Customer Rating
1
Rust spots on stainless exterior after 1 use!
on July 13, 2024
Posted by: Bobby.B
from Cape and Islands, MA
I have purchased at least 10 Weber gas grills in the past. The S-335 was purchased for our vacation home in MA that we occasionally will rent.
Unfortunately, this new grill started to have rust spots and pitting immediately. I noticed them after 1 use. Evidently the stainless steel exterior is not very durable and requires significant ongoing maintenance to keep the rust at bay. I just spent 30 minutes polishing the exterior with metal polish.
I expected to own this grill for years and encounter minimal maintenance. Now I know that I will need to polish the grill nearly every time I use it. And I am now concerned that my renters will complain about the appearance and quality of my new grill. I am beyond disappointed.
I shared my feedback with the hardware store where i bought it and he mentioned that Weber reduced the nickel component on the exterior and that leads to more rust spots.
As a long time, repeat Weber customer, I can say this will be my last Weber Grill.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 23, 2024
We appreciate your feedback regarding the stainless steel on the grill. Your satisfaction is very important to us. We will be sure to share this information with our team. Please look for an email outreach from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Dave Cl
from New Hampshire
Verified Purchase:Yes
Of course the winter months currently (1/3/2025) in NH and grilling is not on the top of our list of things to do, but we've managed to use the grill twice. It preheats very quickly. The two times we've used it it cooked everything evenly. I haven't used it enough to really give an accurate review. If it's possible, I'll update this review at a later time.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Online Bear
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
The grill seems okay, but was missing 2 parts. a shelf inside the grill and a shelf under by the tank. Though all documentation showed the parts, Weber customer service would not send the parts. When I suggested a return they still refused. They spent more time refusing than the parts could have possibly cost 3 times over! I talked to my local Ace HW guy and in 5 minutes I had the shelves! Weber gets a zero for quality control and customer service.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 28, 2025
We appreciate your feedback and are sorry to hear about your disappointing experience. Your satisfaction is our top priority, and we want to make this right. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: This is howie do it
Expertise:Intermediate
Verified Purchase:Yes
Searing station is fantastic. A big plus is I can make asian ribs on one side and my wok fits just right when I remove the grate. Fried rice how nice.
Written by a customer while visiting weber.com
Posted by: Anonymous
from Illinos
Verified Purchase:Yes
My disappointment with grill that with the amount technology this grill in not stainless steel. You can see your fingerprints all over. We like the power off grilling but a ok always looks dirty with hand marks. Please change Weber material.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, August 4, 2025
We're sorry to hear of your disappointment with the Genesis S-335 model. Suggestions like yours are a crucial part of ensuring our fans are pleased with our products. We'll make sure that your comments are brought to the appropriate teams. Please let us know if you need any additional assistance with maintenance. Thank you!
Written by a customer while visiting weber.com