Beautiful Grille that heats up fast in the Michigan winters. Two items that need improved is a deeper aluminum grease trap tray and additional storage with dividers and room for all the attachments they sell.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, January 12, 2025
We appreciate your feedback. Thank you for choosing a Weber grill! Feedback like yours is a valuable part of our product design and evolution. We'll ensure your suggestions are passed to the right team!
We would like to know more about your experience. Please look for our email soon. Thank you!
I'm very happy with my purchase of this Genesis s335 every time I use it it's a pleasure knowing that my food is being cooked evenly throughout without having to flip it so much. The design is so effective that I'm using a lot less propane. Thank you Webber!!!
Replaced my 2006 Genesis grill last month with a newer version. Significantly lighter gage stainless steel and materials than the predecessor and cost twice as much. Heats up very well and so far I am very satisfied. Components are definitely not the quality from before and am hoping they hold up. Like a lot of things they are not built like they used to be.
This is a great grill. My wife and I assembled it at home and the process went smoothly and it all fit together well. I've had Weber gas grills for years and I think this is my third and I noticed some changes and improvements over my last 10 year old Weber Genesis with new or revised wheels, burners, grease collector pan and split upper grill. I would have rated this 5 star but I was really surprised the package did not include the usual spring weight gauge for the gas cylinder just a hook (really on a thousand dollar grill!!!). The other problem is that for a senior it is virtually impossible to get down and into the cupboard enough to lift a full 20lb plus propane cylinder onto this hook. This is now further exasperated because I am using an inline accessory gas gauge which due to its length would stop the door from closing unless rotated 90 degrees. The result in my case is that the tank rests on the floor and not the intended hook. Otherwise, it is cooking really well with reduced flare-ups and good temperature control.
The S 335 is everything that I hoped it would be. It gets hot quickly, is easy to control temperature, cooks great and hopefully it will last a long time.
It doesn't get hot. Only to 250. Paid for setup and he left before it was lit.
Response from weber.comBy Consumer Care, Weber, March 6, 2024
Thank you for letting us know about the heat issue you are having. We apologize for the frustration, and we are here to help.
Natural gas grills require a specific gas connection to ensure proper gas pressure. If the grill is not getting hot enough, the connection is probably not set up to specification. Your owner's guide has more information about this assembly.
Our Care team is following up via email to help with your grill's gas connection. Please look for our outreach soon! Thank you.
Written by a customer while visiting weber.com
Customer Rating
1
Rust spots on stainless exterior after 1 use!
on July 13, 2024
Posted by: Bobby.B
from Cape and Islands, MA
I have purchased at least 10 Weber gas grills in the past. The S-335 was purchased for our vacation home in MA that we occasionally will rent.
Unfortunately, this new grill started to have rust spots and pitting immediately. I noticed them after 1 use. Evidently the stainless steel exterior is not very durable and requires significant ongoing maintenance to keep the rust at bay. I just spent 30 minutes polishing the exterior with metal polish.
I expected to own this grill for years and encounter minimal maintenance. Now I know that I will need to polish the grill nearly every time I use it. And I am now concerned that my renters will complain about the appearance and quality of my new grill. I am beyond disappointed.
I shared my feedback with the hardware store where i bought it and he mentioned that Weber reduced the nickel component on the exterior and that leads to more rust spots.
As a long time, repeat Weber customer, I can say this will be my last Weber Grill.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 23, 2024
We appreciate your feedback regarding the stainless steel on the grill. Your satisfaction is very important to us. We will be sure to share this information with our team. Please look for an email outreach from us soon. Thank you!