I have issues with the BBQ left door staying closed it does not latch to the magnet properly do to miss alignment from the factory. Also have issues with igniting the middle burner it does not ignite on its own unless you ignite the sear zone at the same time. There is no explanation for this in the User/ Owner manual.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, August 27, 2025
We appreciate your feedback! We are sorry to hear that the door is not closing and the middle burner is not igniting. Our Care Team will reach out to help. Please look for an outreach email from us soon. Thank you!
The new Weber S-335 is a fantastic replacement for my previous 20-year-old Weber Genesis. Especially love the new features like in-grill lighting and the exterior fuel gauge. Can't wait to try the side burner.
I’ve always had Weber BBQ. I’m a basic bbq’er and like my base storage space. This base has a structural angled bracket that I feel interferes with storage. There is an additional side storage compartment that could be handy but feel with the extra round grill supplied that is where I would store it. Again I don’t use the round grill so I feel it’s a waste. I did notice the area for supporting the tank doesn’t have the visible scale showing the approx gas available in the tank. I would like that feature back. I’d like to see the light provided for night time cooking as opposed a option
Otherwise it’s new and a pleasure to use.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, September 22, 2025
Thank you for your feedback on the Genesis S-335 Gas Grill. The tank scale is available for purchase on the website and through our Weber Customer Service team. You can call or email us directly for more details on the tank scale and other items compatible with your grill. We hope this information helps. Please know that we are constantly working on ways to improve our products and our customer experience, and we are happy to pass your feedback along to the appropriate team. Thank you!