Customer reviews from weber.com
Weber - GENESIS S-335 Propane Gas Grill - Stainless Steel
Average customer rating
4.5
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
209
4 Stars
54
3 Stars
21
2 Stars
6
1 Star
12
93%of customers recommend this product.
(
221 out of
238)
Customer Reviews for Weber - GENESIS S-335 Propane Gas Grill - Stainless Steel
Posted by: Mark Bro
Verified Purchase:Yes
Good Grill, beware of defects. I assembled the grill which was pretty simple and easy. The cover came pre-assembled. The lid does not shut without catching on the side bottom portion of the grill. Something is warped or not made to standard. Unfortunately you will have to but the grill and either have it assembled or assemble it yourself to find out if yours is warped. Don't know if this is a known issue. For what I paid, I expect a little more quality.
Response from weber.comBy Weber grills, October 2, 2024
Congratulations on your new Genesis S-335! Your satisfaction is very important to us. We are so sorry to hear about your lid not aligning properly and catching on the cook box. Our Care team is here to help. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Greggatesdj
from Boston
Expertise:Intermediate
Verified Purchase:Yes
The product is well made and the customer service is great.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mark BBQ
from Okauchee Lake, Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Good made, accurate temperature at a reasonable price!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: HamNY
from Upstate NY
Expertise:Intermediate
Verified Purchase:Yes
This is my second Weber and I'm loving all the newer features!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: HDLocke
from Colorado Springs, Colorado
Verified Purchase:Yes
I put it to the test immediately with a thick New York strip steak! After fifteen minutes of preheating, I seared the steak to perfection and finished it off at four hundred degrees with indirect heat.
This is what I have been looking for! This grill reached seven hundred degrees in just fifteen minutes. With fully a controllable temperature range, there are limitless possibilities.
Thanks, Weber!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: DR Parrish
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Assembly was a bit challenging for my wife and I, but we completed it in 8 hours of assembly time. While pre-burn and curing several times (instructions recommended 2-3 times; I did it 5 times) was time consuming and used about 1/8 - 1/4 of a tank of fuel, it was well worth it. The grill cooks meat perfectly and because of the care given in the curing process is very easy to clean up. We love the grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: John Corpora
from Bluffton, SC
Expertise:Intermediate
Verified Purchase:Yes
Grill works great! Made burgers, steak and chicken my first week and everything came out perfect! Cooks evenly.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Lucy Loo
Verified Purchase:Yes
Grill was put together wrong, when that was figured out the burners worked great. Although the side burner will not light with the push button!! These are not made like the one I got rid of which was 25 years old. 😕
Response from weber.comBy Consumer Care, Weber, October 23, 2024
Thank you for your feedback. We are sorry to learn that your grill was assembled incorrectly and that your side burner is not lighting as expected. Your grill is backed with an outstanding warranty!
We are here to assist with your side burner igniter. Please look for an email from our Care Specialists soon. Thanks for choosing a Weber grill!
We are here to assist with your side burner igniter. Please look for an email from our Care Specialists soon. Thanks for choosing a Weber grill!
Written by a customer while visiting weber.com