Customer reviews from weber.com
Weber - GENESIS S-335 Propane Gas Grill - Stainless Steel
Average customer rating
4.5
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
185
4 Stars
46
3 Stars
19
2 Stars
5
1 Star
11
93%of customers recommend this product.
(
195 out of
210)
Customer Reviews for Weber - GENESIS S-335 Propane Gas Grill - Stainless Steel
Posted by: Zoli
from Monroe, NJ
Verified Purchase:Yes
If you want quality by a company that stands behind their product, Weber is the company and grill for you. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Rick144
from Florida
Verified Purchase:Yes
I have used Weber grills for many years. I am a big fan. This S-335 grill replaces my old Weber that still worked but was getting beat up and difficult to light. The new grill is fantastic with just a few complaints.
First, the positives. It seems much better at searing steaks, and I really like the ability to swap out the cook surface for a griddle. I plan to just leave the griddle in place except when I need the sear burner. I plan to get a pizza stone and maybe the wok. The side storage is nice. I can leave the grill grates that I am not using in there. I like the stainless steel grill grates that this one has. They are better than the cast iron. The grill itself seems to be better quality stainless steel than the old one because my magnetic light grips it well.
Now for the negatives. The tank hanger is useless when you are old like me. Trying to hang a full tank inside the storage area is quite a chore.
Next, the side hooks for hanging cook utensils are not tall enough and the utensils keep falling off if the wind is very strong. That never happened on the previous grill, but to be fair, it mostly happens when the Weber cover is on the grill. Which brings me to the Weber grill cover. It is over-priced and very lightweight. It probably won't last long, and if you aren't careful, it could blow off.
Next complaint is that the side burner knob is not well marked. After the grill was delivered (already assembled), I wanted to be sure each burner worked. I did not notice the side burner had been left in the 'on' position when it had been assembled. After lighting the main burners, I went to lift the side burner cover and imagine my surprise (and blistered fingers). I won't make that mistake again.
One final complaint: The locking wheels are very difficult to lock. I thought the cheap plastic wheel locks were going to break before they finally locked. That is not a big problem because I rarely need to move the grill.
Overall, my complaints are somewhat minor, and I will adapt and stick with Weber. I believe this grill will last many years since all my previous grills have been high quality.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2
Why offer a grill with no top on its cabinet???
on September 5, 2024
Posted by: Disappointed!!
Expertise:Intermediate
Verified Purchase:Yes
We love how the grill looks and cooks so evenly.
This is our third Weber natural gas grill in 24 years and it sits on our deck year-round. I use it regardless of the weather and shovel a path to it in the winter to always keep it accessible.
The Weber engineer that designed this grill with a cabinet beneath the grill that has no top on it to prevent rain or snow from getting directly into it should be fired!!!!!!
The drip pan fills up and overflows with rain, leaves, and any debris that can easily fall into it because of this poor design. I have to empty the drip pan after every rain storm - how disappointing!
The grill's cabinet catches all of the same debis.
Maybe it was intentional so the grill rusts out faster or forces the customer to buy a grill cover? You should be ashamed of this cabinet with no closed top design!!!
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, September 6, 2024
Thank you for your feedback. Your satisfaction is very important to us. We can understand your frustration and concern about the cabinet being open. It needs to be open for the cabinet to get the proper ventilation and for safety reasons. Our Care team will reach out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: KevinLZ
Verified Purchase:Yes
The new Genesis grill is replacing my last one, which was about 12 years old. I decided to upgrade to the Stainless Steel model to give it a try. I think that the quality overall may be a bit less than the previous model, as evindenced by the wheels and doors of the cabinet. Just a bit cheaper quality. One glaring point is the deletion of the tank scale, which is just ridiculous... This is my 3rd Weber Grill, and the first that didn't have it. I would not have bought the grill if I knew that, and while the scale is available to buy, Weber doesn't have it. A fail.
Response from weber.comBy Consumer Care, Weber, June 24, 2025
Your feedback is invaluable to us. We're sorry to hear about your disappointment with the new design. We take all consumer feedback seriously and we want to help. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: maskinner4
from Sugar Land Texas
Verified Purchase:Yes
Nice grill but a little overpriced my previous Weber gas grill lasted 15 years and was made a lot better
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, November 13, 2024
Thank you for your feedback and for being a longtime Weber fan! We stand by the quality of our products and back them with a generous warranty. We expect you to be grilling for many years to come!
Your satisfaction is important to us and we would like to know more about your experience. Please look for our email outreach soon. Thank you!
Your satisfaction is important to us and we would like to know more about your experience. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
4
No more gas gauge on thousand dollar Weber grill
on April 2, 2025
Posted by: Weber Ol'timer
Verified Purchase:Yes
This is a great grill. My wife and I assembled it at home and the process went smoothly and it all fit together well. I've had Weber gas grills for years and I think this is my third and I noticed some changes and improvements over my last 10 year old Weber Genesis with new or revised wheels, burners, grease collector pan and split upper grill. I would have rated this 5 star but I was really surprised the package did not include the usual spring weight gauge for the gas cylinder just a hook (really on a thousand dollar grill!!!). The other problem is that for a senior it is virtually impossible to get down and into the cupboard enough to lift a full 20lb plus propane cylinder onto this hook. This is now further exasperated because I am using an inline accessory gas gauge which due to its length would stop the door from closing unless rotated 90 degrees. The result in my case is that the tank rests on the floor and not the intended hook. Otherwise, it is cooking really well with reduced flare-ups and good temperature control.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Lawrence K
from St Paul, Mn
Verified Purchase:Yes
The grill itself is awesome. Easy to use burners and heat settings. Everything cooked evenly. Very satisfied. The problem I’m having is that after 2 uses the grill lid tarnished and this takes away from the aesthetics.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, April 28, 2025
Thank you for your feedback and for choosing a Weber grill. We are sorry for the initial disappointment with the browning on your grill's lid. This looks like smoke staining, and it can be easily cleaned off to restore the shiny, stainless-steel finish.
Our Care team is here to help with maintenance tips to keep your grill looking its best. Please look for our email soon. Thank you and happy grilling!
Our Care team is here to help with maintenance tips to keep your grill looking its best. Please look for our email soon. Thank you and happy grilling!
Written by a customer while visiting weber.com
Posted by: Kady
Expertise:Intermediate
Verified Purchase:Yes
This grill is awesome. Heats in a flash & is so versatile. Also looks very nice! But the magnet in the door fell down in the door the first day and the door won’t stay closed.
I would recommend this to a friend!
Written by a customer while visiting weber.com