Customer reviews from Samsung US
Samsung - 5.3 Cu. Ft. Washer with AI OptiWash and 7.6 Cu. Ft. Electric Dryer - Satin Green
Average customer rating
4.8
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
16
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
18 out of
18)
Customer Reviews for Samsung - 5.3 Cu. Ft. Washer with AI OptiWash and 7.6 Cu. Ft. Electric Dryer - Satin Green
Customer Rating
4
Quiet! Sure....
on March 28, 2024
Posted by: SandyStaynfocusedWalker
from Woodbridge
[This review was collected as part of a promotion.] Talk about quiet? Can you say Super Quiet? It’s a night and day experience from our top load washer set and this one. Its almost calming to hear it running. The Vibration Reduction Technology almost eliminates all of the noises we are used to hearing. From our living room, you really have to listen for it to see if it is running in our laundry room (door closed). Using the SmartThings App makes it that more effortless. Everything is at the touch of your fingers. We are getting pretty efficient (lazy) around here as it’s a welcomed edition to our television, refrigerator and dishwasher that is also controlled by the app. The capacity is much more than I expected. Loading our top washer, we must be calculated when placing our clothes in. With this washer, “it just fits” and does an awesome job cleaning. I also like not having to add product for washing each time. The Flex Auto Dispense is another feature that is helping us be “efficient”…LOL!!!! I love the product and hope Samsung keeps punching out more great products.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung never disappoints
on March 28, 2024
Posted by: Jesnes1
from New York
[This review was collected as part of a promotion.] This is an amazing washer/dryer unit. I was able to cut down my laundry time in half, literally in half. Not to mention, since I was able to cut my laundry time down to half, that means money will be saved on my light bill. That's a double win to me. This unit is large enough to fit king size bedding/quilts and probably bigger. That's right, no more trips to the laundry mat to wash those large beddings that don't fit in a regular sized unit. Not only is the unit large enough to fit a very large load in both the washer and dryer, but it gets the job done right the first time. It has many different features to get your clothes done right, including an AI feature, with is amazing. The dryer comes with a rack so you can properly dry your washed shoes without it tumbling all around the dryer. I also love the SmartThings app. There are so many features in it that you can select to get a good customized clean or dry. With the SmartThings app, you will get notifications on your phone or samsung tv when the unit is done washing or drying. Once you select your preference in the SmartThings app, you just have to press start on the unit to get it going. I also find that I no longer have to measure how much liquid detergent I need or liquid fabric softner. I just fill the Flex Auto dispenser, and it takes the amount needed for the load that I am washing. With the Flex Auto dispenser, you can customize which dispenser you want the unit to use. You can even select how concentrated you want your fabric softener to be. Its such anamzing feature. This washer/dryer combo is definitely quiet. It has vibration reduction technology, so you don't really hear that shaking noise that most washer/dryers make. The satin green color is different than the colors you usually see on a washer/dryer, but it is a nice satin green color. Thats the amazing thing about bespoke. No more regular normal colors. I definitely recommend this unit to anyone.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Makes me LOVE doing laundry!
on March 28, 2024
Posted by: 2000Tacos
from Grove City
[This review was collected as part of a promotion.] My previous and only machines that I have had have all been old style agitator models. We decided to get this model because of a few reasons, mainly the tech, space savings and seriously, it's just pretty! The satin green is just so sleek and modern. I also love the lint filter. It's quiet. What a satisfying clean that is!
If I could sum up the Samsung Bespoke AI Laundry Hub™ in one word, it would be: AMAZING! I've had the Hub for a little over a week and even now I have not touched on all the features that are available. I love having the ability to dial in on settings to personalize my laundry. I have found all preset settings to be perfect. I have used the AI wash and dry and they are super useful. I love that I can fit a whole basket of laundry into the drums due to the 5.3 cu. ft. Ultra Capacity Washer and 7.6 cu. ft. Dryer. The AI wash gets everything clean and fresh. Mind you, we are a sporty/active household so clothes can get pretty ripe. I did a super speed wash and dry load with my daughter's track gear and it came out perfect. Wash and dried in about an hour!
In both the app and on the physical machine, you can tweak many things such as the temp, rinses, spin speed, dryness, soil level, etc. The auto-dispenser can be changed there as well. The auto-dispenser is a game changer! No more having to measure things out when I just want to throw in a quick load of laundry!
The SmartThings app is actually super helpful and useful. I could not connect my washer using the QR code, but it connected easily when I did a search for available machines (both processes are simple and quick). The dryer connected no problem using the QR code. I consider the SmartThings app download a must. You can personalize your loads and pick more presets than are available on the physical machine. It also tells me how much energy the loads can/did consume. It also will tell me how much time is left on the cycles. This is key.
The only downside is that I can't START a load from the SmartThings app. I can send settings to the machine, but I must start it at the machine. I am hoping that this will change with an update. It has an automatic dispenser, I should be able to start remote. This is helpful in case I ever (happens often) leave a load in the washer too long and have to restart it. Would be nice to just be able to do it from the app.
I truly love the Samsung Bespoke AI Laundry Hub™ and would highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Hub of the future
on March 28, 2024
Posted by: IronMan12
from Apex
[This review was collected as part of a promotion.] I was in search for replacement of our previous front load washer and dryer and wanted a smaller footprint. I really liked the Bespoke design and when I saw this new Hub with AI, had to have it. I like that it can save space by stacking both units.
PROS:
- I like that that there is just one control panel to control both dryer and washer.
- The unit does not shake as much as our previous washer since this is stacked. Also due to the fact it is not on a pedestal as our previous one.
- Like the prefill for detergent and fabric softener which allows you to store a large amount of the liquids for multiple cycles without having to keep adding them at each load.
- Like that it auto presets the dryer once washer is complete.
- Like the ability to control and see everything on my Smartthings App.
- The dryer seems similar to our previous Samsung one and has the steam capability which is always nice to have to remove wrinkles.
CONS:
- The AI Optiwash is cool but also questionable as it tends to add a lot more time to the wash cycle than I anticipated. It also runs the dryer hot on certain fabrics that you not want to be subjected to that much heat.
- Don’t like the fact that some settings on the washer (i.e. Delicate cycle) will not use the auto-fill option for the detergent and fabric softener.
- I do not like that the unit has to still have two power cords. One for washer and the dryer. They really should have just add one from the dryer to power both units. Also should make the power cord in the middle so it does not have to come all the way down from the top.
- Not a true con but may be personal preference. The washer does sit low so you have to bend down to load and remove clothes. Do wish they had added a built in pedestal or added perhaps 6 inches at the bottom to raise the washer. Of course this may have made it too tall to fit into laundry closets. But from an ergonomics standpoint, it would have been nice.
OVERALL IMPRESSION:
- Like the design and function and it works well in our laundry room given that we have the height and space. This may not work for others who do not have the space. Having the stacked unit allowed us to add a laundry table for folding and storing laundry items.
- Not crazy about the green color but in person it is not as bright and has a nice satin finish.
- I had to move the unit from one end to the other and I was able to do it on my own.
PROS:
- I like that that there is just one control panel to control both dryer and washer.
- The unit does not shake as much as our previous washer since this is stacked. Also due to the fact it is not on a pedestal as our previous one.
- Like the prefill for detergent and fabric softener which allows you to store a large amount of the liquids for multiple cycles without having to keep adding them at each load.
- Like that it auto presets the dryer once washer is complete.
- Like the ability to control and see everything on my Smartthings App.
- The dryer seems similar to our previous Samsung one and has the steam capability which is always nice to have to remove wrinkles.
CONS:
- The AI Optiwash is cool but also questionable as it tends to add a lot more time to the wash cycle than I anticipated. It also runs the dryer hot on certain fabrics that you not want to be subjected to that much heat.
- Don’t like the fact that some settings on the washer (i.e. Delicate cycle) will not use the auto-fill option for the detergent and fabric softener.
- I do not like that the unit has to still have two power cords. One for washer and the dryer. They really should have just add one from the dryer to power both units. Also should make the power cord in the middle so it does not have to come all the way down from the top.
- Not a true con but may be personal preference. The washer does sit low so you have to bend down to load and remove clothes. Do wish they had added a built in pedestal or added perhaps 6 inches at the bottom to raise the washer. Of course this may have made it too tall to fit into laundry closets. But from an ergonomics standpoint, it would have been nice.
OVERALL IMPRESSION:
- Like the design and function and it works well in our laundry room given that we have the height and space. This may not work for others who do not have the space. Having the stacked unit allowed us to add a laundry table for folding and storing laundry items.
- Not crazy about the green color but in person it is not as bright and has a nice satin finish.
- I had to move the unit from one end to the other and I was able to do it on my own.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing
on March 28, 2024
Posted by: rossy0812
from newark
[This review was collected as part of a promotion.] To begin with I’m in love with my new washer and dryer machine. It is very powerful and super easy to use, I enjoy washing my clothes and getting them clean faster due to the powerful features that it provides. Also the dryer machines save me time and energy which is better when trying to save some money. The design and color are just amazing. It was very easy to install and it doesn’t take a lot of space due to the fact that you can stack up one in of the other one. I love that it is touch screen and very very easy when using it. Another feature that is very useful is that it provides a super speed wash and dry option, same powerful clean but in less than an hour. Washes your clothes in 28 minutes and dry in just 30 minutes. As a busy mom is very essential for me to be able to manage my time wisely so I’m so happy that this washing machine comes with wifi connectivity which allows me to control my washing cycle from my phone. It lets me remotely start, stop or delay my washer from anywhere just using my phone. Overall I’m so in love with my new appliances and how excellent they work together.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect!
on March 28, 2024
Posted by: natty119
from Dunn
[This review was collected as part of a promotion.] I'm in love! This washer and dryer is wonderful. It's sleek and looks so futuristic. My favorite features is that you can add your laundry detergent and fabric softener for several washes instead of every time. The dryer let's you know when you need to clean the filter. I've been using the AI optiwash for most of my laundry and it's perfect. I like to use the the super speed option to dry my clothes and it's great because it dries my clothes fast and completely. Plus, you get a notification on your phone when the washer and dryer is done. Very comfortable and easy to use.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
It's okay
on March 28, 2024
Posted by: pseattlegirl
from Apex
[This review was collected as part of a promotion.] Although the Samsung Bespoke AI Laundry Hub™ opened up our laundry so we could add a laundry table, the washer being on the floor is not optimal. When doing a load of laundry, I had to get down on the ground to look inside the washer and make sure I got all my laundry.
The Samsung Bespoke AI Laundry Hub™ was a lot quieter than most other washers and dryers I've had in the past. There wasn't the balance issue that a single washing machine usually has. The dryer didn't drone as loud as other dryers I've had.
I'm still getting used to the AI, the one time I used it, my laundry took forever. The prefilled detergent and softener is a huge bonus of the Samsung Bespoke AI Laundry Hub™.
The Samsung Bespoke AI Laundry Hub™ was a lot quieter than most other washers and dryers I've had in the past. There wasn't the balance issue that a single washing machine usually has. The dryer didn't drone as loud as other dryers I've had.
I'm still getting used to the AI, the one time I used it, my laundry took forever. The prefilled detergent and softener is a huge bonus of the Samsung Bespoke AI Laundry Hub™.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Elevating Laundry Experience:
on April 8, 2024
Posted by: Juestina1
from Port Washington
[This review was collected as part of a promotion.] My new Samsung washer and dryer has been an absolute game-changer for my family's laundry routine. Its sleek Satin Green design adds a touch of modernity to our laundry room, instantly elevating the space.
Not only does it look great, but the performance is exceptional. The washer ensures that our clothes come out impeccably clean every time. Whether it's stubborn stains or delicate fabrics, the AI OptiWash technology adapts the wash cycle to meet the specific needs of our laundry, leaving my clothes fresh and clean every time.
The electric dryer is equally impressive, offering ample space to dry large loads of laundry quickly and efficiently. No more waiting around for clothes to dry – this dryer gets the job done in record time.
One of the features we love most about the washer and dryer is its integration with the SmartThings app. Being able to control and monitor our laundry remotely has been incredibly convenient. Whether we're upstairs or away from home, we can easily start or stop cycles, adjust settings, and receive notifications when the laundry is done, all from our smartphones.
The clothing capacity of this laundry hub is another standout feature. With its generous capacity, we can tackle even the largest loads of laundry which is a huge time-saver for our busy family.
Overall, it has truly transformed our laundry experience. If you're looking to upgrade your laundry room, this is the one to get.
I would recommend this to a friend!
Written by a customer while visiting The Insiders