Customer reviews from Samsung US
Samsung - 5.3 Cu. Ft. Washer with AI OptiWash and 7.6 Cu. Ft. Electric Dryer - Satin Green
Average customer rating
4.8
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
16
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
18 out of
18)
Customer Reviews for Samsung - 5.3 Cu. Ft. Washer with AI OptiWash and 7.6 Cu. Ft. Electric Dryer - Satin Green
Customer Rating
5
Makes the chore of laundry less daunting!
on June 5, 2024
Posted by: Zabe6423
from White Pine, TN
[This review was collected as part of a promotion.] I've had this washer/dryer tower for almost a month now and I absolutely love it! It's quiet, it's quick and efficient. It has lights inside when you open the doors to switch laundry from one machine to the other. It's been easy to learn how to use and I'm not very tech savvy. I love that it connects to my phone and wifi and will alert me with a notification to let me know when a cycle is done and I can change settings on the app as well. The only negative thing I could say is that sometimes with the AI technology setting on the dryer the laundry feels almost a little damp still sometimes and I will just start a cycle again for a few minutes if that happens. Don't wait! Buy this machine if you're in the market!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice color
on January 2, 2025
Posted by: Alajk2000
[This review was collected as part of a promotion.] Very loud. We have in laundry room on first floor and have door closed and you can still hear in the kitchen
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Ernest, SEA Care, January 3, 2025
A washer is one of the household's most relied appliances, Alajk2000. Let's ensure your unit is in tip-top condition.
The links below will help you ensure the noise from the washer does not raise any concerns. Learn more by checking the hyperlinks and watching the embedded video.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance with the washer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148064822) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
The links below will help you ensure the noise from the washer does not raise any concerns. Learn more by checking the hyperlinks and watching the embedded video.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance with the washer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148064822) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible washer dryer duo
on March 28, 2024
Posted by: Jlm80
from Nokesville
[This review was collected as part of a promotion.] This stacked washer and dryer is incredible. The capacity of both units lets me wash large loads, saving time. I can reach both units easily and now have a lot of free space in my laundry room. The automated dispensing of detergent is really helpful as it also adds to making my wash process quicker and my daughter doesn't add too much or too little. The super speed wash setting has been convenient for small, lightly soiled loads. I had several clothes with set in stains, but the steam wash setting has nearly removed all the stains. Having the units connected to the SmartThings app was quick to set up and I love getting notified when my laundry is ready to change over. It even lets me know what setting would be best for the dryer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome Washer and Dryer Set
on March 28, 2024
Posted by: Will2k
from Nokesville
[This review was collected as part of a promotion.] This washer and dryer set have made doing laundry so quick and easy. We can fill up the detergent, so it automatically dispenses the amount needed for the load cycle we select. This has kept us from overusing detergent, saving us money. Connecting to the SmartThings App was an easy process and I love monitoring the washer and dryer from my phone. I know how much detergent is left, how many minutes are left, and if there are any issues. I also get notified when a load is done, so I can be anywhere in or out of the house. The set being stacked has saved a lot of space in our laundry room and is not too tall for our young daughter to reach. The AI settings have been helpful for making sure our laundry is cleaned efficiently and having the unit set the dryer setting automatically saves us time. Very happy with this set.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great units!!
on March 28, 2024
Posted by: Hhady
from Bernardsville
[This review was collected as part of a promotion.] We have had our new washer/dryer combo for about a month now and it is such an improvement to our old units. The capacity of the washer and dryer is sufficient for our family of four. While we haven’t used all of the different settings, the normal wash and AI optimal wash/dry are quick and effective. Our last units took forever to complete a cycle and almost always needed the dryer restarted to completely dry items. I am shocked at how quickly a king size set of sheets can dry! There is one central control panel in the middle of the unit and I must say it has taken some getting used to after having two separate controls for washer and dryer, however the controls are very straightforward and easy to use. My pregnant wife appreciates the reminders at the beginning of each cycle to add detergent and/or empty the lint trap. We use laundry detergent sheets and fabric softener sheets and they work well with this washer by just placing the sheets directly into the tub with whatever is being washed. This set is also very quiet and does not rattle around or get off balance even when washing bulky blankets or towels. We have set up the Smart Things app, but honestly control the washer/dryer mainly from the console while we are home. From a purely aesthetic point, we love the color and look of the set and would definitely recommend purchasing.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Space Saving Samsung AI Washer Dryer Combo Unit
on March 28, 2024
Posted by: Bartoh
from Forest Hill
[This review was collected as part of a promotion.] Where do I start with this washer dryer combo. When my daughter told me about this Samsung washer dryer combo, I was very excited. We have not been able to wash our clothes in the home for a while as the home is currently going through a mini renovation due to some issues in the house. The laundry room had to be relocated and the space we now have is very limited. Having one unit and not taking up the space for a washer and dryer is an answer prayer. My daughter does a lot of research before purchasing anything and this unit was no exception. The color is so unique. I haven't seen a washer or dryer in this color. The satin green is a beautiful color. This beautiful machine has a lot to offer. We love the prefill for laundry detergent. Being an older person, lifting those heavy detergent was very tasking, now I don’t have to lift them up every time I have to do my laundry. The Smart things app is great, I don’t use it, my daughter does, and she can control the unit from her phone. This unit is a life saver, now we don’t have to create another space for a two-unit washer and dryer. This unit can fit into a closet. I couldn't wait for the unit to be installed, so we could start enjoying this beautiful creation from Samsung. Once the unit was connected, it washes the clothes very well. I like the color and I like that the dryer is set once the washer is complete. I like that the control is in the middle of the unit, and you don’t have to tiptoe or use a ladder to reach the control like some other units. The dryer will alert you about the lint, so if you forget to clean the lint from the dryer, you will get an alert. My daughter is always telling me to check the lint after every load, now, I don’t have to do that. The unit is large, I can wash beddings and don’t have to take them to the laundromat because of the size. Overall, I really like the unit, especially all the features that it has to offer. I can’t wait to show it off to my family and friends. This unit is so different from the combo machines they had back in the days.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Beautiful Washer Dryer Combo in Satin Green
on March 28, 2024
Posted by: Fataba261
from Forest Hill
[This review was collected as part of a promotion.] I was in the market for a new washer and dryer as the last one I had was over eighteen years old and the washer started to leak, and the dryer will not turn off until you open the machine. This was concerning because it could start a fire, so I had gotten rid of it. The leak from the washer cost damage to my upper and lower floors in my home and the floors and the ceiling are currently being repaired. I decided to move the washer downstairs to the first floor and to do that, I had to find a space in my home to put the new unit. I was looking for a washer and dryer combo, so I decided to do my research. When I saw Samsung had this, I was excited, and without hesitation because I am very familiar with Samsung products. I went online to research this unit and it was very difficult to find a lot of information on this unit, being that it is still new on the market, but like I said, even though there were not a lot of information out there, I did not have an issue purchasing this unit because I know the type of products Samsung creates. If it has the name Samsung, you know it is going to be something to behold. Before getting into all the technical things, the first thing you see with this unit is the color. the color is so different from any other unit out there on the market. The aesthetics of this unit are just amazing. Now into the details. You get two units in one, it is a space saver, this unit can fit into a closet and any small space that you have. As I stated before, I had to relocate the laundry room, now a laundry closet. This unit saves me the headache or trying to find a space in my home for my laundry. What I like about the unit. I like the auto dispense feature. This is so convenient; it saves time and effort putting in detergent for every load and now you don’t have to guess if you are putting in too much or too little. I like this feature because sometimes, I believe we are using too much detergent which can damage your machine and it also saves you the trouble of lifting those heavy bottles of detergents. This will dispense the right number of detergents. The machine is easy to operate, I like the fact that it has a light so you can see in the machine and not leave anything behind in the machine. I like the AI technology. I have done a lot of reading and research on this product, but nothing compares to actually using the machines. I like that I can operate the machine directly from the Smart things Apps. Clothes comes out clean and dry.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Overall Amazing Samsung Washer Dryer Combo
on March 28, 2024
Posted by: nesjes24
from New York
[This review was collected as part of a promotion.] Wow, just wow. I did not realize how much I would actually love this washer/dryer combo. It has so many compliments, that I don't even know where to start, so here we go. Firstly, I love how spacious both the washer/dryer is. I can fit very large loads without compromising cleanliness. Compared to my previous unit, where I "thought" I was washing a large load, this unit here can hold two of those loads, amazing to cut down laundry time. The clothes came out very clean and fresh. I was curious as to how the dryer would dry that large load, would it really dry it throughly in one cycle? Would it take a long time to dry? To my surprise, it did dry that large load in one cycle and much faster than my previous unit. I was really impressed. I honestly couldn't believe it. In this washer/dryer unit, you can wash and dry large bedding including quilts/duvets. Mine are king size, so that gives you a good reference for sizing. There are many different cycles to choose from for both the washer/dryer to get a good customized clean. Let's not forget the SmartThings app, you can set the settings for both units and then just press start on the unit. It's literally that easy and convenient. The washer/dryer unit also plays a cute little tune to let you know its done. I highly recommend this unit to anyone who wants an amazing unit and clean clothes in a short amount of time.
I would recommend this to a friend!
Written by a customer while visiting The Insiders