Customer reviews from Samsung US
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with AI Home Display - Stainless Steel
Average customer rating
4.4
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
40
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
5
88%of customers recommend this product.
(
36 out of
41)
Customer Reviews for Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with AI Home Display - Stainless Steel
Customer Rating
5
Great value
on November 10, 2024
Posted by: vizzini
from Philadelphia, PA
I received compensation for this review, but the review is my own. Great value compared to similar feature-rich models from other brands. So far, no complaints with the range's oven or the cooktop. It's too soon for me to comment on reliability.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Broke within one year, taking too long to fix
on December 9, 2024
Posted by: WishICouldCook
from Sacramento, CA
Bought this item less than a year ago. While the range itself works fairly well, heats quickly and generally has good features, I am unable to give it any sort of positive score as it is already broken within a year. Purchasing the extended warranty seems to not do anything to help me. Turned on the largest "burner" to max setting last week only to have a loud popping noise resulting in a dead range. Samsung repair tech did not check my breaker, and since I wasn't home I was not able to assist. He left without fixing it, and now I'm out of a working range for another week. By the time this is fixed, I will have been out TWO WHOLE WEEKS without a working stove/oven. Steer clear of this item, and any Samsung electric range unless you are prepared to spend a lot of money on your family's food while waiting for the repair.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Care, December 10, 2024
Hello,
We know the disappointment about what occurs with one of the burners.
We recommend contacting our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We know the disappointment about what occurs with one of the burners.
We recommend contacting our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US