Customer reviews from Samsung US
Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with AI Home Display - Stainless Steel
Average customer rating
4.1
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
43
4 Stars
4
3 Stars
3
2 Stars
5
1 Star
8
75%of customers recommend this product.
(
38 out of
51)
Customer Reviews for Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with AI Home Display - Stainless Steel
Customer Rating
5
Induction Cooking is the way.
on January 21, 2025
Posted by: Shooter
from Lee's Summit, Missouri
[This review was collected as part of a promotion.] I made the switch to Indunction range and I love the Samsung AI model. Beautiful to look at and fantastic to cook on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung development engineersare they really cooki
on January 17, 2025
Posted by: Marc
from Greenville, SC
[This review was collected as part of a promotion.] I bought is 2 months ago.
Some improvements can still be done.
For example, missing the hour on the top of each menu of the screen. It is a very important info.
Also the screen saver should be always turned on or at least able to be configurated. After a while, the equipment turn it off!
When you clean the glass area, the oven door open itself because you clean the the image...should be corrected or small idea to avoid it (2 click to open it for example)
Also on the menu mode, some receipe are available but impossible to get them on the screen!
Overall the equipment makes the job but the display and the menu not enough well designed, thought or tested!
Are the Samsung enginneer who developed the product cook themselves?
Some improvements can still be done.
For example, missing the hour on the top of each menu of the screen. It is a very important info.
Also the screen saver should be always turned on or at least able to be configurated. After a while, the equipment turn it off!
When you clean the glass area, the oven door open itself because you clean the the image...should be corrected or small idea to avoid it (2 click to open it for example)
Also on the menu mode, some receipe are available but impossible to get them on the screen!
Overall the equipment makes the job but the display and the menu not enough well designed, thought or tested!
Are the Samsung enginneer who developed the product cook themselves?
Features
3
Performance
5
Design
3
Value
4
Response from Samsung USBy Rainly, Samsung Care, January 17, 2025
Hi Marc,
Thank you for finding the opportunity to share your thoughts about this Samsung range. We are here to assist you.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Thank you for choosing Samsung and have a great day!
^Rainly
Thank you for finding the opportunity to share your thoughts about this Samsung range. We are here to assist you.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Thank you for choosing Samsung and have a great day!
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
Bespoke Induction Range
on January 14, 2025
Posted by: Shooter
[This review was collected as part of a promotion.] I purchases the AI Convection Range before the holidays. I am now all in on Induction cooking. Fast, even heat, it's awesome. I went with Bespoke White Glass. Beautiful with the ambient lighting on.
Written by a customer while visiting Samsung US
Customer Rating
5
AI Level Cooking
on January 2, 2025
Posted by: Anonymous
from Louisville, KY
[This review was collected as part of a promotion.] Taking Cooking and baking to the next level with this AI Range
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Broke within one year, taking too long to fix
on December 9, 2024
Posted by: WishICouldCook
from Sacramento, CA
Bought this item less than a year ago. While the range itself works fairly well, heats quickly and generally has good features, I am unable to give it any sort of positive score as it is already broken within a year. Purchasing the extended warranty seems to not do anything to help me. Turned on the largest "burner" to max setting last week only to have a loud popping noise resulting in a dead range. Samsung repair tech did not check my breaker, and since I wasn't home I was not able to assist. He left without fixing it, and now I'm out of a working range for another week. By the time this is fixed, I will have been out TWO WHOLE WEEKS without a working stove/oven. Steer clear of this item, and any Samsung electric range unless you are prepared to spend a lot of money on your family's food while waiting for the repair.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Care, December 10, 2024
Hello,
We know the disappointment about what occurs with one of the burners.
We recommend contacting our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We know the disappointment about what occurs with one of the burners.
We recommend contacting our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Great value
on November 10, 2024
Posted by: vizzini
from Philadelphia, PA
I received compensation for this review, but the review is my own. Great value compared to similar feature-rich models from other brands. So far, no complaints with the range's oven or the cooktop. It's too soon for me to comment on reliability.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love menu choices.
on October 28, 2024
Posted by: John J I75
[This review was collected as part of a promotion.] I have this Range. It does everything that I wanted as advertised.
Written by a customer while visiting Samsung US
Customer Rating
1
Non-functional device and unhelpful support.
on October 21, 2024
Posted by: Robert
from Indiana
I had the same issue as others in which the screen lock button does not function properly. I called Samsung and they said I could have a replacement and now they are giving me the run-around. I not only do not recommended this product, but I also do not recommend Samsung support.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, October 22, 2024
Robert, we understand how it feels if one of the buttons on your control panel is not functioning. Allow us to help.
If one of the buttons on the control panel is not responding, here is a guide to help you.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need more assistance with the update on your replacement, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147620441) to help our team pull up your information.
Have a great day.
^Camille
If one of the buttons on the control panel is not responding, here is a guide to help you.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need more assistance with the update on your replacement, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147620441) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US