Customer reviews from Samsung US
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range AI Home Display - White Glass
Average customer rating
4.2
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
42
4 Stars
4
3 Stars
1
2 Stars
5
1 Star
7
79%of customers recommend this product.
(
38 out of
48)
Customer Reviews for Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range AI Home Display - White Glass
Customer Rating
2
Controls are terrible
on January 12, 2026
Posted by: Travis
from Phoenix, Arizona
[This review was collected as part of a promotion.] This induction range is really pretty. We really love how sleek and attractive this is in our kitchen. It does a great job at everything we've cooked on and in it. That said, it's incredibly frustrating to turn on and use. The power button does not recognize our touch and fails to turn on most of the time. We have to hold our finger on the button repeatedly before it recognizes that we're trying to turn it on and use it. The control lock is NOT on and the surface is pristine. The oven door button is also very unresponsive. It's very frustrating and makes me wish we'd stuck with a range that has physical controls. Everything else works great, but the physical controls are terrible.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Response from Samsung USBy SEA Care, January 16, 2026
We want you to have a better experience using your range, Travis. Let us help you out.
To rectify your concerns with your range, please click the links and the hyperlinks for tips.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Samsung oven door is locked:
https://www.samsung.com/us/support/troubleshoot/TSG10002325/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151854699 so our team can pull up your information when you message us.
Have a great day.
-John
To rectify your concerns with your range, please click the links and the hyperlinks for tips.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Samsung oven door is locked:
https://www.samsung.com/us/support/troubleshoot/TSG10002325/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151854699 so our team can pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
4
Exceptional stove and induction range
on January 19, 2026
Posted by: Paboya
from Indiana
A fantastic oven and a stove top that saves money daily, functioning nearly flawlessly. I use this oven for baking, and when it comes to making bread, it is hands down functional. I have made use of many of the other features of the oven, including the sous vide feature - something that I have professionally used in the past, using the water bath method that is clearly a step up for preparing and infusing flavors from herbs into food at low heat.
The stovetop is good, and while it does have some faults, it still functions really well, getting things up to temperature really fast while saving money. Those things that could be better listed by issue include:
- Lockout functionality is present, though it could be better. It does require holding down the pause button for three seconds and then selecting the option to disable the ability for cats or children to access the controls. This is not 100% foolproof, as a power failure or brownout can cause this to reset.
-The system board, where the controls are located, has a rubber gasket that helps prevent water from boiling over with the free pans that one can order, so be wary if using these. I use Made in Cookware that has a steam vent when boiling or simmering liquids, which helps, but it is still worth keeping an eye on, as the stovetop is flush, unlike traditional stovetops that are concave with trays. Cleanup is easier, but it does still require a watchful eye.
We have not had water go down into the board like another reviewer, but I could see if there were a gap or if this were improperly installed can see where this could be an issue. A better design could solve the issue for this issue reported, but if it does happen to you, report it and have it repaired ASAP while under warranty.
Our only issue with this gasket is that small food crumbs will get stuck between the gasket and the stove top and the panel, making cleanup difficult. However, understanding the importance of this gasket versus making cleanup a bit more difficult is well understood.
- The final issue that I noted - the markings for the oots and pans could be a bit clearer. Rather than white in this stove top, ours, perhaps last year's model (?) is grey and difficult to see and properly place pots.
Overall, a massive upgrade over our full electric stove top, and the fact that I can bake a pizza at 550 degrees, getting it finished in 10 - 12 minutes, is a massive game-changer and a welcome relief to our energy costs when it comes to the induction stove top.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy use
on March 10, 2026
Posted by: Dpadd
from Indianapolis, IN
[This review was collected as part of a promotion.] This is a great stove unit. Easy use and great features!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US