Customer reviews from Samsung US
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range AI Home Display - White Glass
Average customer rating
4.1
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
40
4 Stars
4
3 Stars
1
2 Stars
5
1 Star
7
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range AI Home Display - White Glass
Customer Rating
5
Love my induction cook top
on June 4, 2025
Posted by: Addis
from Virginia
[This review was collected as part of a promotion.] I really like the induction cook top. It is so much easier to clean the top, because spills don't get hot and stick to it. Also cooking and boiling things happen so much quicker.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Don't touch the top when you're cooking,, we've ha
on December 12, 2025
Posted by: Doug
You can't wipe the top off when you're cooking because if you do you turn the oven and everything off , so what's up with that!
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
4
Response from Samsung USBy Samsung Care, December 12, 2025
Hi Doug,
It makes sense that the cooktop reacts the way it does, since the glass control surface works much like a phone or tablet. A light wipe is fine while you cook, and the range is designed for that, yet it can interrupt your flow if the sensors pick up accidental touches. Keeping clear of the heated zones and the control area helps the surface stay predictable so you can clean as you go without the stove shutting off.
Leo
It makes sense that the cooktop reacts the way it does, since the glass control surface works much like a phone or tablet. A light wipe is fine while you cook, and the range is designed for that, yet it can interrupt your flow if the sensors pick up accidental touches. Keeping clear of the heated zones and the control area helps the surface stay predictable so you can clean as you go without the stove shutting off.
Leo
Written by a customer while visiting Samsung US
Customer Rating
1
HORRIBLE experience. Horrible touchscreen!!
on August 17, 2024
Posted by: Christian
from Everett, WA
Literally bought and had a unit delivered on Monday 8/12. The touchscreen arrived defective and we had to have a replacement sent. The replacement arrived today and the touchscreen is almost entirely non-responsive. I can’t push the button to even power on/off the unit. I’m on hold as we speak with Samsung—they’re telling me that because they already sent a replacement, I’d have to pay for another??? This is insane. The original delivery wasn’t even 7 days ago. And two units with the same exact issue! Not to mention that I’ve had to order meals for my family this entire week, which has cost us nearly $1000 in total for one week.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA CARE, August 19, 2024
This is saddening for a brand-new range. We're here to help, Christian.
To help elevate the control's efficiency, we highly recommend following the troubleshooting guide below.
Self-clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147453990, to help our team pull up your information.
Have a great day!
^Chrystel
To help elevate the control's efficiency, we highly recommend following the troubleshooting guide below.
Self-clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147453990, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
2
I’m 86, living alone, and Samsung left me stranded
on September 9, 2025
Posted by: Veteran widow
from Prairie view texas
I’m 86 years old, a widow of a disabled veteran, living on my own. I bought a Samsung 60-inch 5-burner electric stove from Lowe’s in Cypress, TX, and in July the oven failed. Samsung sent a technician who falsely claimed the motherboard was ruined by roaches—completely untrue. He didn’t fix it, canceled my service ticket, and Samsung refused further help unless I hired an exterminator I didn’t need.
I had to pay my own technician, who confirmed the stove needs a new motherboard or replacement. This has been exhausting and unfair. Samsung products and customer service have been nothing but a nightmare.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy SEA Care, September 10, 2025
Good day, We strive to assist you at any time. We would like to have a direct conversation with you to hear about your overall impressions of this experience, explore your range's fixing options, and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150671303, to help our team locate your information when you message us. Have a great day. -John
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150671303, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US
Customer Rating
5
Bespoke Induction Range
on January 14, 2025
Posted by: Shooter
[This review was collected as part of a promotion.] I purchases the AI Convection Range before the holidays. I am now all in on Induction cooking. Fast, even heat, it's awesome. I went with Bespoke White Glass. Beautiful with the ambient lighting on.
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung development engineersare they really cooki
on January 17, 2025
Posted by: Marc
from Greenville, SC
[This review was collected as part of a promotion.] I bought is 2 months ago.
Some improvements can still be done.
For example, missing the hour on the top of each menu of the screen. It is a very important info.
Also the screen saver should be always turned on or at least able to be configurated. After a while, the equipment turn it off!
When you clean the glass area, the oven door open itself because you clean the the image...should be corrected or small idea to avoid it (2 click to open it for example)
Also on the menu mode, some receipe are available but impossible to get them on the screen!
Overall the equipment makes the job but the display and the menu not enough well designed, thought or tested!
Are the Samsung enginneer who developed the product cook themselves?
Some improvements can still be done.
For example, missing the hour on the top of each menu of the screen. It is a very important info.
Also the screen saver should be always turned on or at least able to be configurated. After a while, the equipment turn it off!
When you clean the glass area, the oven door open itself because you clean the the image...should be corrected or small idea to avoid it (2 click to open it for example)
Also on the menu mode, some receipe are available but impossible to get them on the screen!
Overall the equipment makes the job but the display and the menu not enough well designed, thought or tested!
Are the Samsung enginneer who developed the product cook themselves?
Features
3
Performance
5
Design
3
Value
4
Response from Samsung USBy Rainly, Samsung Care, January 17, 2025
Hi Marc,
Thank you for finding the opportunity to share your thoughts about this Samsung range. We are here to assist you.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Thank you for choosing Samsung and have a great day!
^Rainly
Thank you for finding the opportunity to share your thoughts about this Samsung range. We are here to assist you.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Thank you for choosing Samsung and have a great day!
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
Stove
on June 18, 2025
Posted by: Mimi
from Florida
[This review was collected as part of a promotion.] Love the stove a lot ,has a lot of features. Will recommend to everyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect Induction Range!!!
on August 20, 2024
Posted by: Abhi
from Atlanta, GA
[This review was collected as part of a promotion.] I'm delighted with my new Induction Range. Its sleek white glass design not only enhances the look of my kitchen but also provides a modern touch. The AI Home and Smart Oven Camera features are very exciting, making cooking and monitoring much easier. With its newer tech and stylish appearance, this range is a fantastic addition to mykitchen. Highly recommend for both its performance and aesthetics!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US