Customer reviews from Samsung US
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range AI Home Display - White Glass
Average customer rating
4.3
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
40
4 Stars
3
3 Stars
1
2 Stars
3
1 Star
6
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range AI Home Display - White Glass
Customer Rating
5
Absolutely FANTASTIC!!!
on August 12, 2024
Posted by: Eesti Sourdough Ed
from O'Fallon, Illinois
[This review was collected as part of a promotion.] I absolutely love my Bespoke Smart Slide-in Induction range. As advertised the glass top is easy to clean and does not allow spills to adhere to the range top. I love all the features including the boost function of the range top and the oven settings that allow the oven to remain on even after the bake time is up. This gives me the ability to bake in multiple stages. A suggestion for potential/new owners: Lock the range in the settings menu. This allows inadvertent menu choices making cleaning the control panel a breeze.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Had to review how great this range is!
on September 21, 2024
Posted by: Floridarange
We’ve had this range for about a month now, and I wanted to take the time to give it the review that it deserves. Regarding the induction stove top, my wife and I are extremely satisfied with the speed of heating and the non scratch, non smudge surface. The heating element touch screen controls are smooth and easy to use. The heating consistency and rapid temperature adjustments either up or down make cooking so much faster and makes you feel like you really have control over how your food cooks. The oven has also been working wonderfully, it heats up extremely quickly. We love the air fryer feature, it works better than our old bucket style, countertop air fryer. We also love the camera system, it saves numerous trips from the couch to the oven to check on your food’s progress. There are also so many safety features that we love, things like alerts for the oven being on, at temperature, warm stovetop (even if you move a warm pan to a heating element that was never on, it will detect the heat and tell you that the surface is hot), and controls that would not accidentally turn on by a child or pet. The order and installation process was also extremely smooth, they took our old stove out with no problems at all. If you’re on the fence, you will not be disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great stove!
on September 28, 2024
Posted by: Los81
[This review was collected as part of a promotion.] I bought a week ago and must say it is the fastest cooking stove I have ever owned. It’s super sleek as well which blends in well with my white and black kitchen.
Written by a customer while visiting Samsung US
Customer Rating
1
Broke within one year, taking too long to fix
on December 9, 2024
Posted by: WishICouldCook
from Sacramento, CA
Bought this item less than a year ago. While the range itself works fairly well, heats quickly and generally has good features, I am unable to give it any sort of positive score as it is already broken within a year. Purchasing the extended warranty seems to not do anything to help me. Turned on the largest "burner" to max setting last week only to have a loud popping noise resulting in a dead range. Samsung repair tech did not check my breaker, and since I wasn't home I was not able to assist. He left without fixing it, and now I'm out of a working range for another week. By the time this is fixed, I will have been out TWO WHOLE WEEKS without a working stove/oven. Steer clear of this item, and any Samsung electric range unless you are prepared to spend a lot of money on your family's food while waiting for the repair.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Care, December 10, 2024
Hello,
We know the disappointment about what occurs with one of the burners.
We recommend contacting our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We know the disappointment about what occurs with one of the burners.
We recommend contacting our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
AI Level Cooking
on January 2, 2025
Posted by: Anonymous
from Louisville, KY
[This review was collected as part of a promotion.] Taking Cooking and baking to the next level with this AI Range
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Modern Range With Many Features
on January 21, 2025
Posted by: TMKS
I received compensation for this review, but the review is my own
This range was a replacement for a previous induction range from another brand that I had so I was familiar with the cook style. This model features a much more modern design that relies upon touch screen controls that do take some time to get used to, but are relatively intuitive and easy after some time with it. The controls allow you to toggle between the oven and top burners easily, and I like the individual timers for each cooking location.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my induction cook top
on June 4, 2025
Posted by: Addis
from Virginia
[This review was collected as part of a promotion.] I really like the induction cook top. It is so much easier to clean the top, because spills don't get hot and stick to it. Also cooking and boiling things happen so much quicker.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
HORRIBLE experience. Horrible touchscreen!!
on August 17, 2024
Posted by: Christian
from Everett, WA
Literally bought and had a unit delivered on Monday 8/12. The touchscreen arrived defective and we had to have a replacement sent. The replacement arrived today and the touchscreen is almost entirely non-responsive. I can’t push the button to even power on/off the unit. I’m on hold as we speak with Samsung—they’re telling me that because they already sent a replacement, I’d have to pay for another??? This is insane. The original delivery wasn’t even 7 days ago. And two units with the same exact issue! Not to mention that I’ve had to order meals for my family this entire week, which has cost us nearly $1000 in total for one week.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA CARE, August 19, 2024
This is saddening for a brand-new range. We're here to help, Christian.
To help elevate the control's efficiency, we highly recommend following the troubleshooting guide below.
Self-clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147453990, to help our team pull up your information.
Have a great day!
^Chrystel
To help elevate the control's efficiency, we highly recommend following the troubleshooting guide below.
Self-clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147453990, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US