Customer reviews from Samsung US
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Smart Oven Camera - White Glass
Average customer rating
4.5
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
26
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
2
90%of customers recommend this product.
(
27 out of
30)
Customer Reviews for Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Smart Oven Camera - White Glass
Customer Rating
3
I really wanted to love it.
on May 21, 2024
Posted by: rslattery
from Shawnee
[This review was collected as part of a promotion.] I was excited to receive the Samsung Electric range and all of its innovative features.
Things I love...
The App - I love being able to preheat my oven when I am on my way home from work.
Rapic Boil - It really does boil a pot of water very quickly.
Smart Oven Camera - I love checking the progress of my baked good from my phone!
Air Fry mode - actually works as well as my countertop air fryer, I cooked frozen chicken strips and they came out hot and crispy in only 8 minutes.
The App - I love being able to preheat my oven when I am on my way home from work.
Rapic Boil - It really does boil a pot of water very quickly.
Smart Oven Camera - I love checking the progress of my baked good from my phone!
Air Fry mode - actually works as well as my countertop air fryer, I cooked frozen chicken strips and they came out hot and crispy in only 8 minutes.
The things I don't love -
The vent on the back of the stove, it blows heat out into the room anytime the oven is being used, and for a good 20-30 minutes after the oven is shut off to cool it down. With it still being relatively cool outside, I can just open a window or door and cool the kitchen back down, but come this Summer, I won't be able to use the oven at all.
The oven turns on if you open the oven door. Not sure if this feature can be disabled, or how it can even be useful?
Being that the knobs are on the front of the stove, I have accidently pushed the center button and turned the oven on. With the stove controls, if you bump them, they do not turn on, you have to push them in and turn them, the oven control should be the same.
The vent on the back of the stove, it blows heat out into the room anytime the oven is being used, and for a good 20-30 minutes after the oven is shut off to cool it down. With it still being relatively cool outside, I can just open a window or door and cool the kitchen back down, but come this Summer, I won't be able to use the oven at all.
The oven turns on if you open the oven door. Not sure if this feature can be disabled, or how it can even be useful?
Being that the knobs are on the front of the stove, I have accidently pushed the center button and turned the oven on. With the stove controls, if you bump them, they do not turn on, you have to push them in and turn them, the oven control should be the same.
No, I would not recommend this to a friend.
Response from The InsidersBy Samsung Care, May 22, 2024
Hi there,
We understand how you feel about the range. We are here to assist you in every way possible.
We appreciate how you like the range and are happy to give you tips on improving it. We recommend using a ventilation hood/fan to enhance the oven's cooling.
We also recommend using knob covers to avoid turning on the range accidentally. You may purchase this through https://samsungparts.com.
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147164885), and it will help our team pull up your information.
^Rodel
We understand how you feel about the range. We are here to assist you in every way possible.
We appreciate how you like the range and are happy to give you tips on improving it. We recommend using a ventilation hood/fan to enhance the oven's cooling.
We also recommend using knob covers to avoid turning on the range accidentally. You may purchase this through https://samsungparts.com.
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147164885), and it will help our team pull up your information.
^Rodel
Written by a customer while visiting The Insiders
Customer Rating
5
Simply Magnificent To Use!!
on May 21, 2024
Posted by: ruquets55
from Bayville
[This review was collected as part of a promotion.] I am so happy with this range. The design is really beautiful and it has so many fantastic cooking features. It is easy to set up and easy to use and for someone like me who is somewhat tech challenged, this is important.
My family is very tech oriented so they get the benefit of the more modern features like the wifi/bluetooth capabilities and the interior camera, while I get to enjoy the air fryer and convection features.
The built-in airfryer setting is so convenient and it cooks chicken to perfection. I especially enjoy the convection vegetable feature which locks in the crispy flavor without drying the veggies out. Also, the air sous vide feature is priceless when cooking a roast.
The cook top is beautiful and it has one of my favorite features which is the express boil feature. It heats up and boils water quickly, so I no longer have to wait forever for the pasta water to boil which is fantastic.
Another one of the features that stood out to me immediately is that the cooktop knobs are illuminated when it is on. This allows me to easily see which burners are on, which is a plus with a cooktop. The range cooks foods evenly with much better consistency than other ranges I've used which is especially important when baking.
Overall experience with the Samsung range is a 10/10 and I highly suggest to anyone on the fence about purchasing, take the leap. It's well worth the money and it's a quality product provided by a quality brand.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Best oven
on May 21, 2024
Posted by: rmiller1
from Graham
[This review was collected as part of a promotion.] This oven is awesome, it has so many features. Air fry, dehydrate, self clean, also it being a flat top stove is nice. It's got a camera inside so you can look at your food and check it from your phone which is cool. The app is awesome because you get alerts on your phone when it reaches temp or the timer goes off and of course using the camera to check on the food from another room is awesome. Love the air fry feature have used it a lot! Can't wait to use the air sous vide feature. It's just a all around great stove.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Wow what an amazing appliance
on May 23, 2024
Posted by: Dafrank1
from Newburg
[This review was collected as part of a promotion.] I am so in love with this appliance. The sleek design instantly upgrades my kitchen. I love the fact that it is able to remotely be controlled by the settings and features all on my phone from the app. The stove top has an express boil option that I have used to quickly boil water to boil eggs. I have also used the app to preheat the oven and to also cook my family's rib dinner without having to get up. There are so many features on the range/oven that we will take more family dinners to try them all out. Two other features that I also enjoy are the lighted knobs and the steam clean option as well. I would highly recommend this product to a friend.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Best Range
on May 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Switching from my low-end range to the Samsung 6.3 cu. ft. Electric Range with Smart Oven has been a transformative experience. My brother told me about this range, and I’m glad he did. The speed at which the elements heat up is impressive, making meal preparation significantly quicker. The Illuminated Precision Knobs add a luxurious touch while providing easy control, and the Smart Oven Camera is a standout feature that allows me to monitor my cooking progress remotely, ensuring perfectly cooked meals every time. The seamless integration with my Samsung S24 Ultra via the SmartThings app adds an extra layer of convenience, making it simple to adjust settings and monitor the oven from anywhere. These features, combined with the beautiful bespoke design, have truly elevated my cooking experience.
While I am thoroughly impressed with this range, there is still room for improvement. An all-black glass version would perfectly match other Bespoke Samsung products in my home, enhancing the overall aesthetic of my kitchen. Additionally, more customization options for controlling the time and date display would be beneficial. Despite these minor areas for enhancement, the overall performance and design of this Samsung range have made cooking enjoyable again, turning what was once a chore into a delightful activity. This appliance has set a new standard for home cooking, making it a worthy investment for anyone looking to upgrade their kitchen.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Excellent Range
on June 27, 2024
Posted by: Thrum
from Mesa
[This review was collected as part of a promotion.] Upgraded from a 12 year old electric range. Very impressed and happy. Stove top cooks rapidly and evenly. Convection oven bakes great. Air fry works fantastic. Range looks very modern and appealing in kitchen. Range controls are solid and intuitive, and the knob lighted rings are an appreciated feature. The Smart Things app is not so intuitive or user-friendly and the only negative to mention. The in-oven camera is a nice feature, however, I don't expect it will be used often. Overall, very happy with the range and would recommend it to others.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Elevating Family Cooking with Safety and Style
on July 1, 2024
Posted by: Anonymous
from Hilliard
[This review was collected as part of a promotion.] Our recent switch from a gas range to electric, while opposite of most, has transformed our kitchen dynamics, especially with two curious young daughters in the house. Safety and convenience are paramount for us, and this electric range delivers on both fronts while offering modern features that enhance our cooking experience. The smooth glass top makes cleaning effortless, a blessing when dealing with spills and splatters from cooking experiments with kids. Integration with Google Home allows us to control cooking settings remotely, which has streamlined our daily routines. The built-in cooking camera provides a live feed, letting us monitor dishes without opening the oven door, ensuring everything cooks to perfection. Safety features like pinch and turn knobs prevent accidental activation, offering peace of mind with little ones around. Plus, having an air fryer built into the oven expands our culinary options without cluttering our countertop with additional appliances. And aesthetically, the oven's sleek design adds a touch of elegance to our kitchen space.
While the oven excels in many areas, there are a few minor drawbacks worth noting. The internal light doesn't go off automatically when cooking is complete requiring you to manually turn it off each time. Additionally, the display doesn't keep the clock visible when idle, which would be convenient for quick time checks during hectic days. The display is there with the time and date, but does not stay on when not in use. The timelapse feature, while innovative, lacks customization options for adjusting timing based on different recipes, which could enhance its practicality further. The minor infractions are all potential software updates that I hope can be addressed in the future.
In conclusion, the range has surpassed our expectations, offering a safer, more efficient cooking environment. Despite some minor improvements that could enhance user experience, its blend of safety features, smart technology integration, and stylish design make it an ideal choice for families transitioning to electric ranges. Whether you're prioritizing safety, convenience, or modern aesthetics in your kitchen, this oven delivers on all fronts, making it a standout addition to any household.
While the oven excels in many areas, there are a few minor drawbacks worth noting. The internal light doesn't go off automatically when cooking is complete requiring you to manually turn it off each time. Additionally, the display doesn't keep the clock visible when idle, which would be convenient for quick time checks during hectic days. The display is there with the time and date, but does not stay on when not in use. The timelapse feature, while innovative, lacks customization options for adjusting timing based on different recipes, which could enhance its practicality further. The minor infractions are all potential software updates that I hope can be addressed in the future.
In conclusion, the range has surpassed our expectations, offering a safer, more efficient cooking environment. Despite some minor improvements that could enhance user experience, its blend of safety features, smart technology integration, and stylish design make it an ideal choice for families transitioning to electric ranges. Whether you're prioritizing safety, convenience, or modern aesthetics in your kitchen, this oven delivers on all fronts, making it a standout addition to any household.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
All the bells and whistles
on July 8, 2024
Posted by: justjen121
from Carmel
[This review was collected as part of a promotion.] So far, so good with my new Samsung oven. It seems to be very close to accurate for temperatures out-of-the-box based on the oven thermometer that I have in there. That said, in the app, if you notice that your oven is running hot or cold, you are able to adjust “what it thinks” the temperature is (can adjust it if it’s running hot or cold), which I have never seen before. I love that I’m able to start the preheat when I’m not at home, though it does seem that the wifi connectivity will spontaneously drop. My three biggest gripes are: the stove burners go back-front, front-back, so I keep turning on the wrong burner on the left side. I do not love the texture that is on the burners - it hasn’t become a problem yet, but I expect that once I get some crud cooked on, it will be almost impossible to remove since I won’t be able to use a razor (because there are raised lines all over it). Third, and probably my biggest irk is that it only comes with two shelves. They are adjustable, but every other oven I’ve used has had 3, so I feel like I’m lacking for shelf space to be able to maximize the cooking in my large oven. All-in-all, I really like it and can’t wait to try out some of the other cooking options (like dehydrate and bread proofing) , but there is still some room for improvement.
I would recommend this to a friend!
Written by a customer while visiting The Insiders