Customer reviews from weber.com
Weber - GENESIS E-415 Propane Gas Grill - Black
Average customer rating
4.4
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
59
4 Stars
15
3 Stars
3
2 Stars
2
1 Star
5
86%of customers recommend this product.
(
51 out of
59)
Customer Reviews for Weber - GENESIS E-415 Propane Gas Grill - Black
Posted by: Vann P.
Expertise:Intermediate
Verified Purchase:Yes
I've been a Weber propane grill fan for years - this is my 4th one. I grill something almost daily. I'm really enjoying my new S-415. The new burner design (compared to my old one) is fabulous. The grill heats evenly, is easy to use, fits my cooking style, and is well made (as I expect from Weber). I've only two comments: (1) The propane tank is in a difficult position to install and remove, and I was disappointed that there is no "spring-loaded" tank fill indicator. This requires trying to lift the tank (very awkward) to get a feel for remaining fuel. I've not yet found a reliable screw-on tank gauge, although I've tried many. (2) The tolerance on the four stainless steel cooking grates is "off" on my particular grill. They slide back and forth on the grill when I clean them before cooking. When I push three to one side, and the fourth the other way, the gap is about 3/8", causing the grates the rattle back and forth while cleaning, and sometimes when cooking.
Otherwise - all is good!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
No gas meter
on April 1, 2025
Posted by: KayG
from Holden ma
Expertise:Intermediate
Just got my new S-415 today and disappointed to see there is no gas meter! I have had my last Weber genesis for 16 years and loved that feature. I made a poor assumption this would be on an upgraded, newer model.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, April 4, 2025
Congratulations on your new grill! Your feedback is important to us. We're sorry to hear about your disappointment with the grill. Our newer Genesis models have a tank hook but not a tank scale. Please look for an outreach email from our Care Team soon to follow up with you on this matter. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
Remaing gas
on September 1, 2024
Posted by: sjkunman
Expertise:Intermediate
Unless I'm missing something there is no way to easily see how much gas is reaming in the tank. On all other Weber grills there was an indicator and as the gas was used up one could see approximately how much gas remained
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, September 3, 2024
Thank you for your feedback. Your satisfaction is very important to us. This grill has a tank hook but not a tank scale. A full tank usually lasts between 18-20 hours of grilling. Our Care team will be reaching out to follow up with you. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: KevinT58
from NJ
Expertise:Intermediate
Verified Purchase:Yes
The service on a Weber Grill is disappointing - if the grill breaks Weber will ship your parts and ask you to become a Grill Tech. I don't have the time or patience to take the grill apart and replace a part that broke or deficient. I think this policy is absurd. Hope everyone knows how to fix grills because you're on your own.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 1, 2024
Thank you for your feedback. We apologize for the disappointment! We design our grills to be easily serviced by a non-professional so our grill owners can enjoy their grills for many years, even if parts need replacing. Also, we back them with a generous warranty for guaranteed years of happy grilling.
We understand your frustration with needing to service your new grill. That's not what we expect! We would like to know more about your experience and offer our support. Please look for an email outreach soon. Thank you!
We understand your frustration with needing to service your new grill. That's not what we expect! We would like to know more about your experience and offer our support. Please look for an email outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Rhonda B
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Great! Love the stainless steel. Only change I would suggest is to make the grease trap a larger size since it has 4 burners! Apparently it utilizes the same grease trap tray as the 2 and 3 burner brands. A very large brisket that will fit on the 4 burner will render a great amount of grease.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Really sturdy, well made, and a quality product
on February 4, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] We used this grill for the first time this weekend to make ribs and grilled corn. It was so fast to heat up, cooked the food well, and was also easy to clean. The heat was well conducted and we’re excited to keep making things this summer.
Written by a customer while visiting influenster.com
Customer Rating
5
Assembly was easy! Great Product.
on February 6, 2024
Posted by: nikolet
[This review was collected as part of a promotion.] This is an amazing grill!! Assembly of the grill took about an hour but was super simple and easy. The bags for assembly were labeled great you had to finish one bag before moving to the next. Cooking on the grill was just as easy and simple. I have never had a Webber Grill but it is easy to see why it is the best.
Written by a customer while visiting influenster.com
Customer Rating
5
Tons of Space!
on February 29, 2024
Posted by: lauriet38
[This review was collected as part of a promotion.] We received our Weber Genesis E 415 Gas Grill this week and there are so many good things to say. #1 feature is the size! This is a very large grill, perfect for those big backyard pool parties. Made from heavy durable materials, making this a solid piece.
Written by a customer while visiting influenster.com