Customer reviews from weber.com
Weber - GENESIS E-415 Propane Gas Grill - Black
Average customer rating
4.5
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
64
4 Stars
17
3 Stars
2
2 Stars
3
1 Star
5
86%of customers recommend this product.
(
55 out of
64)
Customer Reviews for Weber - GENESIS E-415 Propane Gas Grill - Black
Customer Rating
1
Poor quality materials, cheaply made, unsturdy.
on July 18, 2024
Posted by: ZS in AZ
from Phoenix, AZ
Verified Purchase:Yes
I purchased this grill to replace a 15 year old Weber Genesis because I needed something larger. Immediately upon delivery I noticed the quality of this grill. It felt cheaply made. The materials used, compared to the previous grill, this one seemed flimsy and unsturdy. My last grill sat out in the yard amidst the Arizona elements and held up structurally. It lasted through Arizona summers and strong monsoons. This tank of a unit never moved an inch and always worked well for me. Alas, since I had already parted ways with it, I kept the new one. Afterall, it was a Weber. I trusted the name and figured I would be ok. I was able to use the grill twice before a gust of wind blew and knocked it over. As I feared, the poor quality of this unit succumbed to Mother Nature within 2 weeks. The damage received rendered it useless. I cannot speak to the longevity of this unit because it was trash after just two uses. I would caution any buyer upgrading from an old Weber to do your research. Don’t rely on the name alone. See the product in person and judge for yourself before you throw money down the drain.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 29, 2024
Your feedback is very important to us. So sorry to hear your grill blew over in the storm. This had to be very devastating. Our Care team is here to help. Please look for a follow up email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Michael Schmutzer
from 11960
Verified Purchase:Yes
Is made less sturdy and no propane gas scale for the bottle (used to be standard)
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 28, 2024
Your feedback means a lot to us. So sorry to hear you are not completely satisfied with the quality of your grill and the tank holder. We will be sharing this with our team and following up with you soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Susan Be Ant
Verified Purchase:Yes
This is my 6th weber grill. I find this one to be cheaper than the others. The dials are plastic feeling. And the grill came with stainless steel grates which are really not good to grill on. I had to purchase the cast iron grates as a replacement.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 29, 2024
Congratulations on your new Genesis S-415! So sorry to hear you are not completely satisfied with the quality of your new grill. All our products go through rigorous testing for safety and quality. We will be sure to share your concerns with our team. Please look for an outreach email from our Care team soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
4
Pay the dude who figured out how to assemble this!
on September 26, 2024
Posted by: Claytron
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
The grill looks great. I haven't had a chance to use it yet. The assembly was awesome. I mean, it's hard to overstate just how easy it was to put together.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JbHoosier07
from Mason, Michigan
Verified Purchase:Yes
This is a typical Weber built gril. Unfortunately it does not have the spring loaded propane tank indicator. It is also very difficult to hang the tank on the provided hook. Note that this grill has stainless cook racks versus grates. A bit of a surprise.
Written by a customer while visiting weber.com
Posted by: Herman Mayeux
from Louisiana
Verified Purchase:Yes
The four-burner E series grill is a stout, well designed and constructed grill with plenty of grill area, It allows us to cook ribs, chicken, and such BBQ style, at temperatures as low as 220 degrees by lighting only one burner on the end and placing the meat on the far side of the lower grill and the upper grill. It works great as a conventional grill, too. We find that no searing burner is necessary because each burner produces enough heat that you can sear steaks over any single burner. Assembly was easy using the unique instructions, which consist of drawings with no text. It took us 2 hours, not bad. We had none of the problems with screws and bolts mentioned in another review. The grease collector is an especially useful feature. Our only complaint is that we are not able to get the second and subsequent burners to light after starting the first, left-hand burner, without applying a flame. The same was true of our earlier three-burner Genesis. But the grill lasted many, many years without rusting and only minor part replacements. So we were glad to see the stainless steel match holder that is provided. We have had a number of grills over the last 40 years, and this grill is the best of them all.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Grill Dad Bryan
Verified Purchase:Yes
Loving the grill, one issue with the griddle, what to do with it when I want to use the grates ? I wish the below storage had an option to house this griddle when not in use. This thing heads fast and hot. Used it as a smaller one burner on low perfect 225. Works well in the wind, can't say that for any other flat top grills.
Written by a customer while visiting weber.com
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Very user friendly & well constructed. This is my 2nd Weber grill & the last one lasted 20 years. We went with the natural gas grill & absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting weber.com