Customer reviews from weber.com
Weber - GENESIS E-415 Propane Gas Grill - Black
Average customer rating
4.4
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
68
4 Stars
17
3 Stars
4
2 Stars
3
1 Star
5
85%of customers recommend this product.
(
57 out of
67)
Customer Reviews for Weber - GENESIS E-415 Propane Gas Grill - Black
Customer Rating
1
Poor quality materials, cheaply made, unsturdy.
on July 18, 2024
Posted by: ZS in AZ
from Phoenix, AZ
Verified Purchase:Yes
I purchased this grill to replace a 15 year old Weber Genesis because I needed something larger. Immediately upon delivery I noticed the quality of this grill. It felt cheaply made. The materials used, compared to the previous grill, this one seemed flimsy and unsturdy. My last grill sat out in the yard amidst the Arizona elements and held up structurally. It lasted through Arizona summers and strong monsoons. This tank of a unit never moved an inch and always worked well for me. Alas, since I had already parted ways with it, I kept the new one. Afterall, it was a Weber. I trusted the name and figured I would be ok. I was able to use the grill twice before a gust of wind blew and knocked it over. As I feared, the poor quality of this unit succumbed to Mother Nature within 2 weeks. The damage received rendered it useless. I cannot speak to the longevity of this unit because it was trash after just two uses. I would caution any buyer upgrading from an old Weber to do your research. Don’t rely on the name alone. See the product in person and judge for yourself before you throw money down the drain.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 29, 2024
Your feedback is very important to us. So sorry to hear your grill blew over in the storm. This had to be very devastating. Our Care team is here to help. Please look for a follow up email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Michael Schmutzer
from 11960
Verified Purchase:Yes
Is made less sturdy and no propane gas scale for the bottle (used to be standard)
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 28, 2024
Your feedback means a lot to us. So sorry to hear you are not completely satisfied with the quality of your grill and the tank holder. We will be sharing this with our team and following up with you soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Susan Be Ant
Verified Purchase:Yes
This is my 6th weber grill. I find this one to be cheaper than the others. The dials are plastic feeling. And the grill came with stainless steel grates which are really not good to grill on. I had to purchase the cast iron grates as a replacement.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 29, 2024
Congratulations on your new Genesis S-415! So sorry to hear you are not completely satisfied with the quality of your new grill. All our products go through rigorous testing for safety and quality. We will be sure to share your concerns with our team. Please look for an outreach email from our Care team soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
4
Pay the dude who figured out how to assemble this!
on September 26, 2024
Posted by: Claytron
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
The grill looks great. I haven't had a chance to use it yet. The assembly was awesome. I mean, it's hard to overstate just how easy it was to put together.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JbHoosier07
from Mason, Michigan
Verified Purchase:Yes
This is a typical Weber built gril. Unfortunately it does not have the spring loaded propane tank indicator. It is also very difficult to hang the tank on the provided hook. Note that this grill has stainless cook racks versus grates. A bit of a surprise.
Written by a customer while visiting weber.com
Posted by: Emltex
from SC
Verified Purchase:Yes
I purchased this grill from a big box store. The first two grills did not work! The third grill dies snd ut is pretty good. I wish that I had gotten the step up version with a side burner and searing unit, but the store did not show it offer a step up. For what I paid I’m “pretty” happy but not thrilled. I would have paid more. Should have done more looking. The grill is solid and seeks like it cooks well.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: dalewis123
Verified Purchase:Yes
This grill is perfect for us - spacious grilling space, easy to clean, and without additional items we did not need. Highly recommend.
Written by a customer while visiting weber.com
Posted by: DanielH
from Wilmington NC
Verified Purchase:Yes
I’ve owned Weber’s for a very long time and they were always stainless steel now almost everything is made of plastic. And they charge you a lot more.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 18, 2025
We appreciate your feedback and are sorry to hear about your disappointment with the grill's material and design. We are here to help. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com