Customer reviews from weber.com
Weber - GENESIS E-415 Propane Gas Grill - Black
Average customer rating
4.3
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
103
4 Stars
23
3 Stars
7
2 Stars
5
1 Star
12
84%of customers recommend this product.
(
94 out of
112)
Customer Reviews for Weber - GENESIS E-415 Propane Gas Grill - Black
Posted by: Mark Sinn
from NJ
Expertise:Intermediate
Verified Purchase:Yes
Not happy with the stainless steel. Lots of stains and looks like rust is starting to pit through.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, September 17, 2025
We appreciate your feedback on the Genesis S-415 Gas Grill and are sorry to hear about the stains on your grill. Your satisfaction is our top priority, and we want to make this right. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Mike67A
from San Francisco
Expertise:Intermediate
Verified Purchase:Yes
Great grill but useless cabinet area. The cross bars interfere with storage and there are no shelves. For the price it should be included.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Quality
on September 6, 2025
Posted by: Dave1297
Great grill. Easy to operate and cooks evenly! Well made.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2
Beware of bogus warranty
on September 7, 2025
Posted by: jlinmiami
from Miami
Product has a few spots of rust in the inside and outside of lid and both doors due to extremely poor quality magnets. They refuse to honor their rust warranty. Was told that it basically needed to have holes, thus rendering it inoperable, before they would replace the affected parts!!
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 8, 2025
We appreciate your feedback, and we apologize for the frustration. Surface rust is common in coastal areas like Miami. The exterior corrosion shown in your photos can be easily treated and removed with a product like Zep or BarKeeper's Friend . The interior of the grill (lid) can be cleaned with soap and water or scraped clear of residue.
We stand by our grillers and our warranty when replacement parts are the best option. We apologize for any inconvenience. Thank you!
We stand by our grillers and our warranty when replacement parts are the best option. We apologize for any inconvenience. Thank you!
Written by a customer while visiting weber.com
Posted by: Robert RS
Verified Purchase:Yes
Great grill, sturdy well built, Weber grill quality through and through.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Weber fan always!
from Tucson,az
Verified Purchase:Yes
We never bought anything else!! The quality is always there, the design is high end! We are another happy customer!!
I would recommend this to a friend!
Written by a customer while visiting weber.com