Customer Reviews for Weber - GENESIS E-415 Propane Gas Grill - Black
Customer Rating
5
Quality
on September 6, 2025
Posted by: Dave1297
Great grill. Easy to operate and cooks evenly! Well made.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2
Beware of bogus warranty
on September 7, 2025
Posted by: jlinmiami
from Miami
Product has a few spots of rust in the inside and outside of lid and both doors due to extremely poor quality magnets. They refuse to honor their rust warranty. Was told that it basically needed to have holes, thus rendering it inoperable, before they would replace the affected parts!!
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 8, 2025
We appreciate your feedback, and we apologize for the frustration. Surface rust is common in coastal areas like Miami. The exterior corrosion shown in your photos can be easily treated and removed with a product like Zep or BarKeeper's Friend . The interior of the grill (lid) can be cleaned with soap and water or scraped clear of residue.
We stand by our grillers and our warranty when replacement parts are the best option. We apologize for any inconvenience. Thank you!