Customer reviews from weber.com
Weber - GENESIS E-315 Natural Gas Grill - Black
Average customer rating
4.4
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
550
4 Stars
116
3 Stars
62
2 Stars
32
1 Star
38
87%of customers recommend this product.
(
551 out of
635)
Customer Reviews for Weber - GENESIS E-315 Natural Gas Grill - Black
Customer Rating
5
Love Weber grills!
on April 16, 2024
Posted by: Parkernw
from Houston
I love the grill. My old Weber lasted over 12 years and the new one cooks wonderfully also.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: AU E 56
from Pennsylvania
Verified Purchase:Yes
Total improvement over the Spirit. Restored my confidence in Weber. Just wish it had a propane tank gauge.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, April 16, 2024
We are thrilled to learn you love your new Genesis grill! Thank you for your feedback and for choosing another Weber grill. That means a lot to us!
We appreciate your note about the LP tank scale and we will pass it to the appropriate teams. Feedback like yours is important to us. Thank you!
We would like to know more about your grilling experience! Please look for a follow-up from our Care team. Happy grilling!
We appreciate your note about the LP tank scale and we will pass it to the appropriate teams. Feedback like yours is important to us. Thank you!
We would like to know more about your grilling experience! Please look for a follow-up from our Care team. Happy grilling!
Written by a customer while visiting weber.com
Posted by: Woodsygal
from Hendersonville, NC
Expertise:Intermediate
Verified Purchase:Yes
Have owned Webers for the past 35 years. They never disappoint for consistent grilling results.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Armyman
from Cheboygan Michigan
Expertise:Intermediate
Verified Purchase:Yes
My best grill yet. Well made and easy to use. I’m glad that I purchased another Weber grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Fuquay-Varina, NC
Expertise:Intermediate
Verified Purchase:Yes
I have owned a number of grills over the years, both LP and NG. While this grill doesn't have the whiz-bang bells and whistles of some other models (I don't use sear stations or side burners), the included features are thoughtful and useful. And it's simple things like the grease tray sliding out the front and "locking" at the end of its travel so I can easily scrape it down into the drip tray (which means I'm going to do it more frequently), and the ease of assembly. I did notice that the BILT app did not have the assembly instructions for this particular grill, and if I'm going to use it, it has to absolutely match, or the parts are going to look different, so I couldn't use the app. No matter, the assembly instructions were clear and the parts were smartly provisioned for ease of installation which I appreciated. Functionally, it is top notch. Burners burn evenly, heat control is good, igniters work consistently, flare-ups are minimized by design. Overall, a fantastic grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
The grill fires up perfectly each time and cooks evenly. The lid has a firm but soft close that makes it feel solid.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Faulty Product
on April 8, 2024
Posted by: CodyR
Reposting this review, as Weber removed our original review. The grill that was sent to us was faulty and would not ignite. Weber refused to send a replacement and made the process unreasonably challenging. I would not recommend purchasing this product.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, April 9, 2024
We appreciate your feedback and apologize for the inconvenience you experienced. We stand behind our grillers with an outstanding warranty and comprehensive troubleshooting assistance for your grill.
Ignition issues almost always have a simple solution, like reversing the battery polarity or troubleshooting the gas connection.
Our Social Care team is here to help! Please look for our email so we can get you grilling ASAP. Thank you!
Ignition issues almost always have a simple solution, like reversing the battery polarity or troubleshooting the gas connection.
Our Social Care team is here to help! Please look for our email so we can get you grilling ASAP. Thank you!
Written by a customer while visiting weber.com
Posted by: Pacerchik
from Huntsville, AL
Verified Purchase:Yes
This grill is everything I expected it to be! I researched for months before deciding on this grill. I love cooking on it! There is zero flame up and steaks are perfectly seared! I LOVE IT!
I would recommend this to a friend!
Written by a customer while visiting weber.com