Customer reviews from weber.com
Weber - GENESIS E-315 Natural Gas Grill - Black
Average customer rating
4.4
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
550
4 Stars
116
3 Stars
62
2 Stars
32
1 Star
38
87%of customers recommend this product.
(
551 out of
635)
Customer Reviews for Weber - GENESIS E-315 Natural Gas Grill - Black
Posted by: Lucy_in_the_sky
from Georgetown,ON
Expertise:Intermediate
Verified Purchase:Yes
I like my grill. Right size for my demands. It was easy to assemble. So far very happy with my purchase. Looks very good materials that will last for many summers. Thanks!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Celtic Warrior
Verified Purchase:Yes
Great product. Easy to use without taking up a lot of space on my patio.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Working well easy control temp, easy start, clean
on May 18, 2024
Posted by: Dhurba
from Vancouver canada
Verified Purchase:Yes
It’s good product , easy to carry, clean, heat well
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Nikos Masshole
from Marshfield MA
Verified Purchase:Yes
The stainless grates are not our favorite. There is a major gap between the two grates, not like the cast iron ones. I had an entire chicken breast fall through into the abyss. Was surprised how far apart they spread. Now I know but seems like a very poor design where food can fall through.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, May 19, 2024
Thank you for your feedback. We are really sorry to hear about your food falling through the grates. We would like to look into this for you. Please look for an outreach email from our Care team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Jim cudmore
from New tecumseth
Verified Purchase:Yes
This my first Weber barbecue. Ease of use, quality parts and the warranty is excellent
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Don Hackney
from Fayetteville Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Ihave owned Weber grills for many years. They can be easily maintained over time to give many years of dependable service. I am very pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: MaxA
from Jasper, Indiana
Expertise:Intermediate
Verified Purchase:Yes
Great grill. Easy to assemble. Sturdy, high quality. Heat is relatively even, just a little hotter in the center. Best grill I've owned.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Melissa and Mark
from Fairfield Ohio
Verified Purchase:Yes
Far right burner is difficult to ignite and I have to turn it on high to get it to maintain temperature. Tank is full and open so maybe just an issue with this individual grill. Kinda disappointed
I would recommend this to a friend!
Response from weber.comBy Weber grills, May 19, 2024
Your feedback is very important to us. We are so sorry to hear about your igniter not working. We are here to help.
There are a few things we'd like to go over:
You can also watch our step-by-step tutorial video here.
Do the burners light fine manually with a lighter or a match? If so, with all main burners on high and your lid closed does your grill reach temperature?
Did you verify the electrodes are correctly in place and flush with the burners? If the electrode/electrodes are not flush with the burners the spark can have a hard time reaching the gas in the burners for ignition.
Our Care team will also reach out to follow up with more troubleshooting. Please look for an outreach from us soon. Thank you!
There are a few things we'd like to go over:
You can also watch our step-by-step tutorial video here.
Do the burners light fine manually with a lighter or a match? If so, with all main burners on high and your lid closed does your grill reach temperature?
Did you verify the electrodes are correctly in place and flush with the burners? If the electrode/electrodes are not flush with the burners the spark can have a hard time reaching the gas in the burners for ignition.
Our Care team will also reach out to follow up with more troubleshooting. Please look for an outreach from us soon. Thank you!
Written by a customer while visiting weber.com