Customer reviews from weber.com
Weber - GENESIS E-315 Natural Gas Grill - Black
Average customer rating
4.4
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
550
4 Stars
116
3 Stars
62
2 Stars
32
1 Star
38
87%of customers recommend this product.
(
551 out of
635)
Customer Reviews for Weber - GENESIS E-315 Natural Gas Grill - Black
Posted by: BigDaddySteve
Verified Purchase:Yes
I really like the grill, however several screws were stripped out and the "warming rack" is missing. Weber support sent replacements for the screws and the issue was not with the grill but with whoever assembled at the store.I did not realize that rack was missing and they are on backorder and I am supposed to receive one when it becomes available.
I would recommend this to a friend!
Response from weber.comBy Weber grills, May 31, 2024
Thank you for your feedback. So sorry to hear there was an issue with the screws being stripped during assembly and the warming rack missing and on back order. We will be sure to share this feedback with our team. If there is anything further we can help with please reach out. Thank you!
Written by a customer while visiting weber.com
Posted by: Eddie R
Verified Purchase:Yes
I had a ten year old well used Genesis that I was ready to replace. It served me well so it was an easy decision to stay with Webber. So many of my friends had switched to griddles but I love an actual grill and don’t have space for both, not to mention the extra cost. So, I opted for a model that offered a full griddle insert and I couldn’t be happier. Both functions work great and switching them out is a breeze.
Written by a customer while visiting weber.com
Posted by: Lisa McP
from Amherstburg, Ontario
Expertise:Intermediate
Verified Purchase:Yes
I was looking for a quality grill that was easy to clean and that would last. This grill is definitely a quality product! The bottom tray system is an s dream! The flavourizers work well to give that “bbq” flavour that we all love. I wish I would have upgraded to the 325 with the sear zone as I have not been able to sear my steaks or chops properly without overcooking them. Even with all 3 burners on high it never goes above 500 degrees. Hopefully I figure it out soon as it is a bit disappointing for my meats.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, June 3, 2024
Thank you for sharing your great feedback! It sounds like your grill is not getting as hot as we would expect! We are here to help find the cause and get your grill smoking hot!
Please make sure the control knobs are in the 9:00 (high) position. The further you turn them, the lower the temperature.
We're sending an email follow-up to provide assistance. Thank you!
Please make sure the control knobs are in the 9:00 (high) position. The further you turn them, the lower the temperature.
We're sending an email follow-up to provide assistance. Thank you!
Written by a customer while visiting weber.com
Posted by: howbarb
from Central Jersey -Princeton area
Verified Purchase:Yes
Its hard for me to compare because I've had nothing but Weber for the past thirty plus years. Sad to say but I probably cannot make a comparison, however, I can say that Weber make a fabulous grill. Weather you're talking propane or natural gas, I've had them both, I prefer natural gas - no worry regarding running out of gas.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Don GI
from Carson city NV
Verified Purchase:Yes
Great bbq. Best I’ve used. Weber has not disappointed. Every meal I have made on the grill has turned out perfect.
Written by a customer while visiting weber.com
Posted by: DavidKL7
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
New Weber Genesis S-315 Grill is an excellent grill. Just wish the fuel gauge was easier to see.
I would recommend this to a friend!
Response from weber.comBy Weber grills, May 31, 2024
Thank you for your feedback regarding the Genesis S-315 tank scale. We will be sure to share your comments with our team for consideration. If there is anything further we can do to help please reach out direct. Thank you!
Written by a customer while visiting weber.com
Posted by: Drewss
from Highland IN
Verified Purchase:Yes
Solidly built grill! Looking forward to getting many years out of it. You do have to pre-heat the grill for best taste.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: R*ck
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Wish it had the tank scale like the older Spirits.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, May 30, 2024
Thank you for your feedback! We appreciate your recommendation and are glad to hear that you are enjoying the grill. Feedback from our grillers is an important part of our process.
The tank scale is available for purchase through Weber directly. Please look for our email follow-up so we can assist you further. Thank you and happy grilling!
The tank scale is available for purchase through Weber directly. Please look for our email follow-up so we can assist you further. Thank you and happy grilling!
Written by a customer while visiting weber.com