Customer reviews from weber.com
Weber - GENESIS E-315 Natural Gas Grill - Black
Average customer rating
4.4
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
550
4 Stars
116
3 Stars
62
2 Stars
32
1 Star
38
87%of customers recommend this product.
(
551 out of
635)
Customer Reviews for Weber - GENESIS E-315 Natural Gas Grill - Black
Posted by: grizbear13
Verified Purchase:Yes
Best grill I have ever owned,creates the best steak and burgers I have ever consumed or created period and I am 82 years old.
Written by a customer while visiting weber.com
Posted by: Anonymous
from Granite Bay, California
Expertise:Intermediate
Verified Purchase:Yes
Love my weber grill it’s well
made functions flawlessly cooks expertly and is durable and well made….a very attractive smooth operating grill….
made functions flawlessly cooks expertly and is durable and well made….a very attractive smooth operating grill….
I would recommend this to a friend!
Response from weber.comBy Weber grills, July 8, 2024
Congratulations on your new Genesis E-315! We are so happy to hear you are enjoying your new grill. If there is anything we can do to help please let us know. Our Care team will reach out to assist you further. Thank you!
Written by a customer while visiting weber.com
Customer Rating
2
on July 7, 2024
Posted by: let down
from Illinois
Expertise:Intermediate
Bought grill 3 weeks ago. Had a Genesis stainless steel grill for 15 years and loved it. Never covered it. Outside of it looked like new when cleaned. It was a 3 burner just like the one I just bought. This one will be lucky to last 2 years. side and back panel does not come all the way to top. If there is no cover on it, it rains inside the stand for the grill. Grease pan fills up with water and over flows making a mess. If you are buying one recommend you get a cover. Doesn't heat up as fast as my old grill.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 9, 2024
We value your feedback. Thank you for being a longtime Weber fan and choosing another Weber Genesis grill. We apologize for any disappointment you experienced due to the recent updates.
We expect your new grill to last for many years to come, and we have you covered with a generous warranty.
We would like to offer our assistance and learn more about your experience. Please look for an email from our Specialist team. Thank you!
We expect your new grill to last for many years to come, and we have you covered with a generous warranty.
We would like to offer our assistance and learn more about your experience. Please look for an email from our Specialist team. Thank you!
Written by a customer while visiting weber.com
Posted by: J. Darr
from Crestwood, KY
Expertise:Intermediate
Verified Purchase:Yes
Most expensive grill I've ever owned, but also by the best. Worth the price.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous customer
from Central New Jersey
Verified Purchase:Yes
Works really well. Simple grill, but doesn’t have propane tank gauge which is a slight bummer. Decent price. I upgraded from spirit line.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Gray lady
Verified Purchase:Yes
I enjoy my new gas grill. I have used it a few times already
Written by a customer while visiting weber.com
Posted by: MajesticMike
Verified Purchase:Yes
Love the grill. Solidly built. Lots of cooking area.
One complaint: heat is uneven. It’s much hotter at the rear than the middle and front.
One complaint: heat is uneven. It’s much hotter at the rear than the middle and front.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, July 8, 2024
Thank you for your feedback! We are thrilled to learn that you love your new grill. Thank you for choosing a Weber!
The best way to ensure even heat is to preheat the grill for 10-15 minutes on high before adding food.
It is important to make sure your grill is fully preheated with the lid closed before adding food.
After preheating, the heat will start to even out. When you open the lid, the heat escapes from the grill, so we recommend keeping the lid closed except for when you're adding food or flipping.
Our Specialist team would like to offer our support. Please look for our email follow-up soon. Thank you!
The best way to ensure even heat is to preheat the grill for 10-15 minutes on high before adding food.
It is important to make sure your grill is fully preheated with the lid closed before adding food.
After preheating, the heat will start to even out. When you open the lid, the heat escapes from the grill, so we recommend keeping the lid closed except for when you're adding food or flipping.
Our Specialist team would like to offer our support. Please look for our email follow-up soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Dechief
from Sacramento
Verified Purchase:Yes
Works good and is very uniform heating across the grill. The big shortfall is no fuel guage.
I would recommend this to a friend!
Written by a customer while visiting weber.com