This was a replacement Grill of the same model for a worn out one that lasted 11!! Years… Yes, had to replace a few parts overtime. This new grill Does the job BUT, I’m very skeptical about the longevity this time around. It is flimsy and cheap compared to my the exact swap of a to date model. All the material is less sturdy feeling and looking. Nothing is made solid anymore. SAD. DO BETTER! The price should be cheaper for the workmanship! We will see how it lasts…
Response from weber.comBy Consumer Care, Weber, September 13, 2025
We appreciate your feedback on the Genesis E-315 Gas Grill and are sorry to hear about your disappointment with the grill’s material. We take all consumer feedback seriously and will be sure to relay your feedback to the relevant team. Your grill is backed by an amazing warranty, and we are here to assist you should you experience issues with your grill. Thank you!
Nicely made, but it gets hotter than the surface of the sun on High. The stainless heat diffusers fully glow red on any temp above medium. I had to relearn my cooking techniques for this grill.
I like it a lot. However, I cannot get the ignition switch to work. I use a lighter to get it started.
Response from weber.comBy Consumer Care, August 29, 2025
Thank you for sharing your feedback. We'll be happy to contact you and help you get your igniter working. Please be on the lookout for our outreach soon.
The grill is excellent with the exception of the ignitor. Only burner 1 of 3 starts reliably with the electronic ignitor. I must use a lighter to get numbers 2 and 3 to burn.