The last Weber I had to replace, I could tell if the flames came on. I could also use the hole under the ignition with a flame instead of the ignition. This new version is reversed with everything on the left and you have to use the ignition button only. The worst part is you can’t tell if the first row ignited before I start the second row until I smell gas. The design is not user friendly and almost dangerous.
Response from weber.comBy Weber grills, September 17, 2024
Congratulations on your new Genesis E-315! We can understand the confusion using the new grill with the burners on the front. It will take some getting use to. We would suggest removing the grates and flavor bars to watch the burner tubes light. Our Care team will be following up with you. Please look for our outreach soon. Thank you!
Overall, I'm satisfied so far. However, I did discover a small blemish in the painted finish on the front of the lid. It looks like some kind of particle got caught in the finish while it was being coated. I'm hoping it won't blister and peel off. Hence the reduction to 4 stars for quality control.
Response from weber.comBy Weber grills, September 17, 2024
Thank you for your feedback. Your satisfaction is very important to us. So sorry to hear about the blemish in your lid. We are happy to look into this and provide a solution. Please look for an outreach email from us soon. Thank you!
While this grill (which replaced my 20 year old grill) is basically the same size, the configuration of the burners has put me back into the "learning" mode. But the grill is very responsive to adjustments of heat and control of different areas, which makes it more usable and efficient for cooking more than one item (eg. brats on one side and veggies on the other). I know this grill will outlast me, but my children will get much use of it and will love it the way I do.
I have been wanting this exact grill for years and my wife finally got it for me and I could not be happier it's everything I thought it would be and more I just can't say enough good things about it the only issue and it's really not an issue yet is the handle seems just a touch loose but if it gets worse I'll contact Weber and have them address it but as far as the grill itself from the heating to the high temperature range to the cooking to the surface to the easy clean ability it's absolutely a thrill and I love it it was worth waiting for
Everything great. I screwed up the gas hose when installing to a fitting that didnt quite fit. Weber was nice enough to send me a new hose. Thanks guys. The grill is great. Top quality product.