Customer reviews from weber.com
Weber - GENESIS E-315 Natural Gas Grill - Black
Average customer rating
4.4
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
550
4 Stars
116
3 Stars
62
2 Stars
32
1 Star
38
87%of customers recommend this product.
(
551 out of
635)
Customer Reviews for Weber - GENESIS E-315 Natural Gas Grill - Black
Customer Rating
1
VERY BAD EXPEIRNCE WITH WEBER-BUY SOMETHING ELSE
on October 13, 2024
Posted by: Anonymous
from NORCROSS, GA
Expertise:Intermediate
Verified Purchase:Yes
DO NOT BUY A WEBBER. ISSUE WITH HEATING & GAS LEAK
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, October 14, 2024
We appreciate your feedback and we apologize for the frustration you have experienced with your grill. We test our products for performance and safety, and we do not expect a new grill to arrive with a leak. We back our products with a great warranty and we will always stand by our grillers.
Your satisfaction is important to us, and we are here to help. Please look a new email outreach from a Care Specialist. Thank you!
Your satisfaction is important to us, and we are here to help. Please look a new email outreach from a Care Specialist. Thank you!
Written by a customer while visiting weber.com
Posted by: Daviddot
Verified Purchase:Yes
Easily affected by a breeze. Hard to ignite all three burners at the same time initially.
Response from weber.comBy Weber grills, October 10, 2024
Thank you for your feedback regarding the Genesis S-315. Your satisfaction is very important to us. We are here to help. When lighting the grill we recommend lighting one burner at a time because they each have an independent igniter. It is not recommend to light them all at the same time. Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Beth in Lawrenceville
Expertise:Intermediate
Verified Purchase:Yes
Our last Weber Genesis lasted 15 years and our new one is even better. It's sleek and easy to operate and I expect it will give good service for a long time.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Cate Y
from PGH pa
Expertise:Intermediate
Verified Purchase:Yes
This is the perfect grill for retirees! Size is spot on for the two of us as well as when we entertain! The top rack extends the functionality when grilling lots of meat! Love Love that I don’t see that propane tank hanging on the side. It’s tucked away and the entire grill gives a sleek unnoticeable look on my porch! As for performance it heats up quickly, the stainless grill bars are a must! Cleans easily! Food is cooked to perfection! I rarely write reviews! Just buy it! And enjoy!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: GHS JR
from Tampa
Expertise:Intermediate
Verified Purchase:Yes
I am a longtime Weber customer and love all their grills. This new one exceeds my expectations. I don't need a fancy one but rather one that cooks to perfection.
Written by a customer while visiting weber.com
Posted by: Louie Konc
from Essex, il
Expertise:Intermediate
Verified Purchase:Yes
Great product. This grill replaced my 2009 Weber 3 burner all stainless which still worked. I assembled the new grill myself, which took about 90 minutes. The grill cooks food to perfection.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: charlie waskiewicz
Verified Purchase:Yes
just not sure why you left off a portion of each side of top open in lieu of just making full section with slots....cost savings? things can enter thru there.
is flat grille top better than old? seems good.
is flat grille top better than old? seems good.
I would recommend this to a friend!
Response from weber.comBy Weber grills, October 9, 2024
Your feedback is very important to us. Happy to explain further, we leave the top section open around the cook box for ventilation purposes. Our rust resistant flat top griddle makes a great addition that many have enjoyed. Our Care team will reach out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: SpeedMonkey
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
The burners are of a cheaper design that what is shown online and in pictures on the grill when purchased.
I would recommend this to a friend!
Written by a customer while visiting weber.com