ELECTRIC IGNITER we bought a brand new Weber grill and the electric igniter would never work
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 11, 2025
Thank you for your feedback. We're sorry to hear the electronic igniter is not working. Our Care Team will reach out to assist you in resolving this issue. Please look for an outreach email from us soon. Thank you!
After 13 1/2 years of using my previous Weber grill, I decided it was time to buy a new one. I bought the Genesis S-315. For any engineers, you will be happy to know that assembly took about 2 hours BUT each piece is built with precision and fits perfectly. The grill started right up the 1st time. It heated up to about 400 degrees in a matter of minutes which was perfect to sear steaks. In the 1st week, I have cooked steaks, chicken, asparagus and eggplant on the grill. LOVE IT! Would recommend to anybody looking for a grill.
I am very pleased with my new Weber grill. I like the fact that it ignites easily, grills well and I like the design with curved corners on the side trays so the grill cover won't shred.
Just bought this new Genesis to replace a 14 year old one that was still working, but the cabinet had rusted out and fallen apart. Forgot how fast a new grill heats…wow! 500 degrees in minutes. I grill multiple times a week year round, loved last Genesis, glad I stuck with this model rather than downsizing. Only complaint is it floors me Weber cheaper out and took away the gauge that shows how much propane left in the tank. For this price, come on…but otherwise love it!
Really enjoying this Weber Genesis S-315 so far. It heats up super fast and holds temperature really well, unlike other (past) grills that I have owned. Food cooks evenly without burning. For only being a 3 burner grill, I am very impressed.
Will have to take back to Lowe’s starter doesn’t work. Got new one from Weber but still doesn’t work. For $800.00 I’m not taking apart to see what’s wrong.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 21, 2025
Thank you for your feedback. We're sorry to hear the igniter on your grill is not working. Your satisfaction is our priority, and we want to make this right. Please look for an outreach email from our Care Team soon. Thank you!
Finally retired my over fifteen year old pal genesis with the latest version with the new steel griddle option. Excellent! Looking forward to the next generation of grilling on it!