Customer reviews from weber.com
Weber - GENESIS E-315 Natural Gas Grill - Black
Average customer rating
4.4
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
550
4 Stars
116
3 Stars
62
2 Stars
32
1 Star
38
87%of customers recommend this product.
(
551 out of
635)
Customer Reviews for Weber - GENESIS E-315 Natural Gas Grill - Black
Customer Rating
4
No tank full/empty scale on this high-end grill??
on June 15, 2025
Posted by: RGMa
Verified Purchase:Yes
Love the grill--first stainless Weber I've had after several cast-iron cooking racks by Weber over last 20 years. Beautiful grill--but disappointed that this high-end Weber does not include a tank full/empty scale as part of the unit. Pretty stupid of y'all to leave that out of an otherwise fine product.
Written by a customer while visiting weber.com
Customer Rating
5
Heavy duty, even flames, easy cleaning, fast temps
on June 15, 2025
Posted by: CoffeeRush
Verified Purchase:Yes
We well worth the money. We always were hesitant to spend the extra money thinking all grills were the same, and Weber would just last longer. We then used an older Genesis at an Airbnb and we're very impressed with how well it's condition was, how easy that stainless grates were to clean, and how perfectly even the flames were in the burners - no more uneven cooking and long cleaning process, and nothing was rotting out at all. It also heats up very fast, we used to only have 4-6 burner grills thinking bigger was better, but this 3 burner has more than enough heat and preheats very fast. We then upgraded for a new one at our house, ditching other brands stainless steel versions.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: String
Expertise:Intermediate
Verified Purchase:Yes
We used our grill for the first time today worked great! Temperature true, easy to clean too!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Nice upgrade from my Weber Genesis (24 years old)
on June 14, 2025
Posted by: TerryV
from Fishers, IN
Expertise:Intermediate
Verified Purchase:Yes
I was sold with the option for multiple cooking surfaces. I bought the griddle and the baking stone and both work above my expectations.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Florida Rob
from Florida
Verified Purchase:Yes
Hands down the best BBQ grill I've ever bought as this is my second one. Florida is havoc on BBQs with this weather and they never last long. Weber stands the test if time. The temperature stays consistent and it cooks very well. I love my Weber grill and I'm sure you will too.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: John 314
from Jasper, TN
Expertise:Intermediate
Verified Purchase:Yes
This is my 3rd Weber Grill and I just love them. My first one lasted 15 years and only hit rid of it because I moved and wanted a new one for the new house. I also have a portable one for camping which works great. My new Genesis is all anyone should need.I wouldn’t buy anything else
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
great grill, horrible customer service!
on June 12, 2025
Posted by: TAH77
from st. paul
I bought this and assembled it myself and it is a great product however there was a large sticker of advertisements on the front and when I pulled it off it left a residue that I could not get off even after internet research. I called the customer service, they took pictures over a live chat, submitted it to someone while I waited on hold and came back and said there's nothing they can do except to stare at that on my $1,000 grill. I ended up talking to the store where I bought it and they suggested Goo gone which took the stain off. why doesn't Weber customer service tell you that as opposed to leaving you high and dry with a defective grill! 2 hours of hustling around trying to figure out a solution and a $10 bottle of Goo gone I can now enjoy my grill, I hope Webber sees this and can inform their customer service agents to do a better job.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, June 23, 2025
Thank you for your feedback. We sincerely apologize for the disappointing experience you had. Your satisfaction is important to us, and we are here to assist. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
4
Genesis E-315 Propane Grill , one of the best BBQ
on June 12, 2025
Posted by: Plev
from Trois-Rivières, Canada
Expertise:Intermediate
Verified Purchase:Yes
Great BBQ, nice look, easy to control heat, but stainless surfaces are not easy to clean.
I would recommend this to a friend!
Written by a customer while visiting weber.com