Customer reviews from weber.com
Weber - GENESIS E-315 Natural Gas Grill - Black
Average customer rating
4.4
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
550
4 Stars
116
3 Stars
62
2 Stars
32
1 Star
38
87%of customers recommend this product.
(
551 out of
635)
Customer Reviews for Weber - GENESIS E-315 Natural Gas Grill - Black
Posted by: M. Kim
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
A real pleasure to use, Even cooking. I just got the griddle and wok, can’t wait to try them! My previous grill was also a Weber, it lasted over 20 years! I recommend Weber highly!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: BBQwebermike
Verified Purchase:Yes
This grill is an excellent grill, but lacks a meter to measure remaining gas in tank. For the cost of this grill you would think that Weber would include a gas guage. Salesman we bought from did not mention this important fact to us.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: Phread
from Newfoundland and Labrador
Expertise:Intermediate
Verified Purchase:Yes
Loving it so far. Straightforward assembly and good heat control. Now of only mother nature would cooperate so I can use it more often.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: ME1959
Verified Purchase:Yes
Bought a Genesis E-315 grill to replace my older Genesis . Where do I begin? First did you know this unit has gone up in price some $300 and is made with a cheap metal that comes with the two (left & right) panels missing to only allow critters to find an easy route in but also expose the system's wiring to moisture and sore appearance with the wires exposed. Next, we purchased a 100 dollar cover that specifically for all E-300 series Genesis and that also did not go to the ground further leaving rain/moisture.
Response from weber.comBy Consumer Care, Weber, July 3, 2026
Your feedback is important to us. We are sorry to hear about your disappointment with the Genesis E-315 Gas Grill. While it may be designed differently from the previous models, the Weber Genesis reflects our high-quality standards and is backed by a great warranty. We’ve got you covered for any issues you may experience with your grill.
We appreciate your feedback, and rest assured, we will relay your experience to the appropriate team. Please don’t hesitate to reach out to us directly if you need assistance. Thank you!
We appreciate your feedback, and rest assured, we will relay your experience to the appropriate team. Please don’t hesitate to reach out to us directly if you need assistance. Thank you!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
The burners work great but there is a serious design flaw regarding the propane tank placement. I cannot get enough leverage to raise a full tank and put it on the scale. @ **#+%:! Also, the scale should have been included with the grill
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 29, 2026
Your feedback is very important to us. We are sorry to hear about your disappointment with the design. We appreciate your honest feedback, and rest assured, we will relay it to the appropriate team for improvement.
We are always here to help if you encounter any issues with your grill. Please don’t hesitate to reach out to us directly for assistance. Your grill is backed by an amazing warranty, and we’ve got you covered. Thank you!
We are always here to help if you encounter any issues with your grill. Please don’t hesitate to reach out to us directly for assistance. Your grill is backed by an amazing warranty, and we’ve got you covered. Thank you!
Written by a customer while visiting weber.com
Posted by: Jen1
Verified Purchase:Yes
Had limited use due to weather but excellent product,when I did get to use it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Preid
Verified Purchase:Yes
There were too many damaged parts packaged in the box from the factory. This was not shipping damage. The shipping box didn't have a scratch on it. Damaged parts were packaged at he factory. Weber sent replacement parts. Some were the wrong part. The damaged frame part was not available and I didn't want to wait another month to see if the part would be available. Webers quality control is poor. I returned the grill to Home Depot for a full refund.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 24, 2026
Thank you for your feedback. We are sorry to hear you had to return the grill due to the many damaged parts out of the box. We take all consumer feedback seriously. Rest assured, we will relay your experience to the appropriate team for improvement.
We hope you will still consider Weber for your future grilling needs. Please don’t hesitate to reach out to us directly. We are always here to help. Thank you!
We hope you will still consider Weber for your future grilling needs. Please don’t hesitate to reach out to us directly. We are always here to help. Thank you!
Written by a customer while visiting weber.com
Customer Rating
3
PROPAN TANK PROBLEM
on June 16, 2026
Posted by: don1010
from Bronx, NY
Let me start by saying that I have owned and used at least 4 Weber grills over the years. All worked without any problems. I purchased a new E315 gas grill yesterday. Everything looks and works great. My one and only complaint is withe location of the L-P gas tank. It is located on the left side inside the cabinet. It has to be lifted up and place a hook inside a small space with hardly any room to move. The full tank weighs approximately 40 lbs. It is a very difficult process, especially for someone who is elderly, or not in condition to maneuver and lift such a heavy item is such a small space. I'm surprised that there haven't been any reported injuries (at least that I have seen). I can even visualize someone accidentally losing a finger doing this. It is a terrible design flaw. All of my previous Weber grilles located the tank outside of the unit and were easily accessible to mount the propane tank. BEWARE of this problem before purchasing the unit. Thankfully I live in a condo that have maintenance people available to assist with the process.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 24, 2026
Thank you for sharing your feedback. We are sorry to hear about your disappointment with the location of the propane tank on the Genesis E-315 Gas Grill. We are constantly working on ways to improve our products and our customer experience, and your feedback is deeply appreciated.
We are here to support you on your grilling journey. Please let us know directly if you need further assistance. Your grill is backed by an amazing warranty, and we’ve got you covered for any issues you experience. Thank you for choosing Weber!
We are here to support you on your grilling journey. Please let us know directly if you need further assistance. Your grill is backed by an amazing warranty, and we’ve got you covered for any issues you experience. Thank you for choosing Weber!
Written by a customer while visiting weber.com