Customer reviews from weber.com
Weber - GENESIS E-315 Natural Gas Grill - Black
Average customer rating
4.4
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
550
4 Stars
116
3 Stars
62
2 Stars
32
1 Star
38
87%of customers recommend this product.
(
551 out of
635)
Customer Reviews for Weber - GENESIS E-315 Natural Gas Grill - Black
Posted by: Anonymous
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
my grill was delivered, and the igniter didn't work, the website provides a virtual assistant, not a person. I went through all the trouble shooing requirements, and every time was asked to do something else, and each time I had to repeat over and over all the steps I have already taken. I finally just sent the grill back to Lowes where I purchased it. Then Weber sent me control knobs???? I never mentioned controls knobs in any of my correspondence. Then after I returned the grill, they sent me TWO igniters, one with wires another without wires.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 22, 2025
Your feedback is very important to us! We sincerely apologize for the disappointing experience you had with the grill not working and the incorrect parts being sent out. We take all consumer feedback seriously, and will relay this to the appropriate team.
We're saddened to hear that you returned the grill, but we hope you will still consider Weber for your future grilling needs. Thank you!
We're saddened to hear that you returned the grill, but we hope you will still consider Weber for your future grilling needs. Thank you!
Written by a customer while visiting weber.com
Posted by: David w H
Verified Purchase:Yes
Finally retired my over fifteen year old pal genesis with the latest version with the new steel griddle option. Excellent! Looking forward to the next generation of grilling on it!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Brittain
from Garland TX
Expertise:Intermediate
Verified Purchase:Yes
Will have to take back to Lowe’s starter doesn’t work. Got new one from Weber but still doesn’t work. For $800.00 I’m not taking apart to see what’s wrong.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 21, 2025
Thank you for your feedback. We're sorry to hear the igniter on your grill is not working. Your satisfaction is our priority, and we want to make this right. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: KBober83
from Greenwood, IN
Expertise:Intermediate
Verified Purchase:Yes
Really enjoying this Weber Genesis S-315 so far. It heats up super fast and holds temperature really well, unlike other (past) grills that I have owned. Food cooks evenly without burning. For only being a 3 burner grill, I am very impressed.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JMSc
from Central CT
Verified Purchase:Yes
Just bought this new Genesis to replace a 14 year old one that was still working, but the cabinet had rusted out and fallen apart. Forgot how fast a new grill heats…wow! 500 degrees in minutes. I grill multiple times a week year round, loved last Genesis, glad I stuck with this model rather than downsizing. Only complaint is it floors me Weber cheaper out and took away the gauge that shows how much propane left in the tank. For this price, come on…but otherwise love it!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Schleebenschnuben
from Virginia
Verified Purchase:Yes
Good even grilling so far. Grates clean nicely when hot with steam.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: E-315 user
Verified Purchase:Yes
Love the grill, the only downside is that it doesn't come with a gas gauge, had to buy one separately. For the price it would have been nice.
Written by a customer while visiting weber.com
Posted by: Lenny C
from Pomona, NY
Expertise:Intermediate
Verified Purchase:Yes
I am very pleased with my new Weber grill. I like the fact that it ignites easily, grills well and I like the design with curved corners on the side trays so the grill cover won't shred.
Written by a customer while visiting weber.com