Customer reviews from weber.com
Weber - GENESIS E-315 Natural Gas Grill - Black
Average customer rating
4.4
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
550
4 Stars
116
3 Stars
62
2 Stars
32
1 Star
38
87%of customers recommend this product.
(
551 out of
635)
Customer Reviews for Weber - GENESIS E-315 Natural Gas Grill - Black
Posted by: Beth R
from Minneapolis MN
Expertise:Intermediate
Verified Purchase:Yes
Defective igniter out of the box and no convenient way to light the grill manually. What a mess.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 22, 2025
Your feedback is very important to us! We are sorry to hear about the defective igniter on your Genesis E-315 Gas Grill. Our Care Team will reach out to ensure this issue has been resolved. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Kimberleii
from Knoxville, Tennessee
Expertise:Intermediate
Verified Purchase:Yes
I bought a new Weber Genesis after my other Weber was showing lots of wear...it was 13 years old. Great grill that I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Jillsrn
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Easy to clean, pizza up quickly, cooks evenly-easy to move around in the deck, easy to change propane tank.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JW,Sr.
from Carlsbad, CA
Verified Purchase:Yes
New Weber Genesis to replace my 16 year old Weber Genesis. Really like it so far. Easy to operate and provides even heat.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Steve grilling in WI
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
My last Weber Gensis lasted me 23 years, so I hope the new one will last just as long. The only problem with these sort of products, is the models change and parts are not available to keep your grill working properly. This is why I bought a new grill!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Ronald Morlock
from Rossford Ohio
Verified Purchase:Yes
Great grill. Dislike propane tank in cabinet, no shelf in the cabinet.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Antioch, IL
Verified Purchase:Yes
Warranty issue was not addressed when submitted for repair (rust spots developing on 1 year old hood already; must have been an issue during production). Was told that it doesn't meet Webers level of damage to be replaced, so I have to deal with the imperfections in my hood until they rust all the way through before they will replace the hood.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, August 26, 2025
Your feedback is very important to us. We are sorry to hear about the damage to the lid. We are here to help. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Kristin Mo
from New Jersey
Verified Purchase:Yes
Broke after maybe 12 uses and it's been over a month and I still do not have my replacement parts. Customer Service is horrendous.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 25, 2025
Your feedback is very important to us! We are sorry to hear the grill has broken and the replacement parts have been delayed. We apologize for the disappointing experience. Rest assured, we are working our best to ensure we get you back to grilling in no time. Thank you!
Written by a customer while visiting weber.com