I wanted a sizeable grill that heated evenly, was easy to clean, and didn't look like it would dent from touching it. This met all those needs. I'm not interested in side burners, grills with phone apps, etc. Just something that is going to last and could cook a full meal for my large family. This fits the ticket. The only weird thing I noticed is that burgers come out much denser on this grill than any other I've had previously. This is my first weber. It's not a complaint, but I found it somewhat odd.
very impressed with the quality of the grill..I would reccomend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
It took a while to set up, but we like it
on November 7, 2024
Posted by: Buddy V
from Anniston, AL
After assembling the grill, we realized that the natural gas feed supplied with the grill was much larger than the feed line we used with our old grill. So, we had to build an adapter to fit the larger feed line.
Our next issue was the actual gas feed.
The flames from the Weber burners were really low. This increased the warm up time and reduced the overall cooking temperature.
After calling a plumber to check the line which we thought was not feeding enough gas, he determined the line was feeding too much, which was shutting down the regulator on the grill.
He installed a regulator on the feed line to reduce the flow of gas reaching the grill, and it now works great.
In fact it cooks much faster than the five year old grill we replaced.
After having the same Weber for 23 years, support was great in helping me with a new purchase! So far the new Genesis is great! Easy to put together and easy to use.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, November 21, 2024
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