Customer reviews from weber.com
Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Average customer rating
4.3
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
121
4 Stars
27
3 Stars
9
2 Stars
8
1 Star
14
83%of customers recommend this product.
(
114 out of
138)
Customer Reviews for Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Posted by: ArtieK
from McHenry, MD
Verified Purchase:Yes
The grill cooks well and heats evenly, but be careful with the drip tray. It comes loose very easily and slides forward, allowing drippings to spill inside the grill and then to the deck or patio below.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, July 21, 2026
We appreciate your feedback, and we are glad you are enjoying the grill. Before pulling the drip tray, ensure that the aluminum drip pan is not full to avoid spills. You can also remove the drip pan first, as it is easier to remove than the drip tray.
We hope this information helps. Please let us know directly if you have any further questions or concerns. We are always here to help. Thank you!
We hope this information helps. Please let us know directly if you have any further questions or concerns. We are always here to help. Thank you!
Written by a customer while visiting weber.com
Posted by: Regretful purchaser
from USA
Verified Purchase:Yes
- Clunky and wobbly lid with small and cheap pins used for the lid hinge.
- Corrosion on flavorizer after an initial heat up and one-time grill use.
- The burner knobs look cheap and feel cheap and rub against the stainless steel front.
- Stainless steel facade for burner controls and the side shelves do not align with the shelving creating a protruding and sharp edge.
- Heat control isn't great - hard to maintain medium heat as it wants to go full, or is too low.
- The only positive is the casters roll nicely when you have to move the grill.
- Corrosion on flavorizer after an initial heat up and one-time grill use.
- The burner knobs look cheap and feel cheap and rub against the stainless steel front.
- Stainless steel facade for burner controls and the side shelves do not align with the shelving creating a protruding and sharp edge.
- Heat control isn't great - hard to maintain medium heat as it wants to go full, or is too low.
- The only positive is the casters roll nicely when you have to move the grill.
I put in a claim immediately, and after submitting multiple photos and videos of the issues, Weber's solution was to send me a bunch of hardware and told me to deconstruct and then reconstruct the grill. Seriously? I replaced some of the hardware to no improvement to the quality issues. Opening and closing the lid is still clunky and wobbly - the pins don't even align and other pieces still don't line up. My previous grill from 2013 was of such better build quality. Unless Weber can make things right, I will never buy another Weber, nor recommend one. It has sucked the joy out of grilling for me.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 6, 2026
Your feedback is very important to us. We are sorry to hear that you are experiencing several issues with the new grill. Your satisfaction is invaluable to us, and we are here to help. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
Grill cannot get to 300 degrees with winds 13mph
on July 8, 2026
Posted by: Anonymous
from Ortley Beach New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Grill cannot get to 300 degrees with winds at 13mph
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 9, 2026
Thank you for your feedback. We are sorry to hear the grill does not heat up on windy days. Our grills have been thoroughly tested to work in different seasons. When it is windy, it may be helpful to angle the grill so the wind is perpendicular to the flow of the gas through the burner tubes. If the burners go out while in operation, turn all gas valves off. Open the lid and wait 5 minutes before attempting to relight the grill.
We hope this information helps. We see that our service team has coordinated with you regarding this issue. Please know that your feedback is very important to us, and we will ensure we relay your experience to the relevant team. Let us know directly if you need further assistance. We are always here to help. Thank you!
We hope this information helps. We see that our service team has coordinated with you regarding this issue. Please know that your feedback is very important to us, and we will ensure we relay your experience to the relevant team. Let us know directly if you need further assistance. We are always here to help. Thank you!
Written by a customer while visiting weber.com
Posted by: LUKA
from WISCONSIN
Verified Purchase:Yes
GRILL WORKS GREAT BUT SEEMS VERY FLIMSY AS FAR AS QAULITY. BUT I DO LOVE THE GRILL AND HOW IT WORKS.. I JUST HOPE IT HOLDS UP BETTER THEN MY OLD WEBER GENESIS..
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: BBQEnthusiast
from Freehold NJ
Verified Purchase:Yes
Weber is the gold standard for grills, you really get what you pay for and the after sales support is unmatched. I previously owned a Genesis model that I replaced with an off brand propane grill. Worst mistake I ever made, 2 years later I’m back to Weber, because the difference in quality is clear.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: The Brady Bunch
from York, PA
Verified Purchase:Yes
Absolutely love this grill! The only thing is it doesn’t have the reader for the propane tank to tell me propane level. Which is slightly frustrating because it wasn’t a cheap grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: BDJP
from Wi
Expertise:Intermediate
Verified Purchase:Yes
The only issue I had was related to a larger quick connect then I had on my house. I have been using Weber’s Gas grills for awhile. It would be nice if you supplied a reducer from this quick connect down to what your previous grills needed
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: ShannonJ
from Louisville, KY
Expertise:Intermediate
Verified Purchase:Yes
I just replaced my 13+ yr old Spirit model due to needing more cooking area and the bottom had rusted out due to me never covering it.
My E-415 has been great so far (about a month / 10 uses). I heats fairly quickly and seems to hold temperature well. The grill feels solid, well designed, and well manufactured.
It took me about an hour to put together by myself, but the manual and the app with the 3D view of the parts/steps were super easy to follow. I have had more difficulty putting together patio furniture. Whoever write's Weber's manuals is at the top of their craft.
I would definitely recommend this grill and a Mastertouch kettle if you do any smoking. I tend to use the Genesis during the week for quick dinners, and the kettle on the weekends for longer cooks.
I would recommend this to a friend!
Written by a customer while visiting weber.com