Customer reviews from weber.com
Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Average customer rating
4.3
(192 Reviews)
Rating breakdown 192 reviews
5 Stars
129
4 Stars
29
3 Stars
10
2 Stars
8
1 Star
16
83%of customers recommend this product.
(
123 out of
149)
Customer Reviews for Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Posted by: Marc Fleischy
from Massachusetts
Verified Purchase:Yes
Best grill I’ve ever had! I purchased all I’d the add-ons, Flattop, pizza stone & adapter kit and love my grill more than my last Weber grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: General
from St Louis Missouri
Expertise:Intermediate
Verified Purchase:Yes
This is an awful product. The stainless steel outside immediately rusted and it is under a covered porch.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, October 1, 2025
We are sorry to learn you're disappointed with your new grill purchase. Surface corrosion on a grill is normal and should be easily cleaned away with a stainless steel cleaner. Your satisfaction is important to us, and we value your feedback. We are here to assist with tips to get your grill shiny again. Please look for our email outreach. Thank you!
Written by a customer while visiting weber.com
Posted by: FredMartz
from PA
Verified Purchase:Yes
They're pulling back on the design. Less and thinner materials. Doesn't get as hot as it used to.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, September 17, 2025
Thank you for your feedback. Your satisfaction is very important to us. So sorry to hear your grill is not getting hot. Our Care team is here to help. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Tednmolly
from Chesapeake Bay
Expertise:Intermediate
Verified Purchase:Yes
The grill tends to run hot. Controlling the burners is criticle.p
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2
Beware of bogus warranty
on September 7, 2025
Posted by: jlinmiami
from Miami
Product has a few spots of rust in the inside and outside of lid and both doors due to extremely poor quality magnets. They refuse to honor their rust warranty. Was told that it basically needed to have holes, thus rendering it inoperable, before they would replace the affected parts!!
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 8, 2025
We appreciate your feedback, and we apologize for the frustration. Surface rust is common in coastal areas like Miami. The exterior corrosion shown in your photos can be easily treated and removed with a product like Zep or BarKeeper's Friend . The interior of the grill (lid) can be cleaned with soap and water or scraped clear of residue.
We stand by our grillers and our warranty when replacement parts are the best option. We apologize for any inconvenience. Thank you!
We stand by our grillers and our warranty when replacement parts are the best option. We apologize for any inconvenience. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
Quality
on September 6, 2025
Posted by: Dave1297
Great grill. Easy to operate and cooks evenly! Well made.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mike67A
from San Francisco
Expertise:Intermediate
Verified Purchase:Yes
Great grill but useless cabinet area. The cross bars interfere with storage and there are no shelves. For the price it should be included.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Joel C
from Rotonda West, Florida
Expertise:Intermediate
Verified Purchase:Yes
What a great grill!! I purchased the griddle plate and it has been awesome!! I have the griddle and a grate on the side of the grill so I can cook either way!
I would recommend this to a friend!
Written by a customer while visiting weber.com