Customer reviews from weber.com
Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Average customer rating
4.3
(192 Reviews)
Rating breakdown 192 reviews
5 Stars
129
4 Stars
29
3 Stars
10
2 Stars
8
1 Star
16
83%of customers recommend this product.
(
123 out of
149)
Customer Reviews for Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Posted by: PA Winter Griller
Verified Purchase:Yes
Love the grill. It was a Christmas present from my wife, so I had to cook on it one mild winter night a couple weeks ago. Must admit, even though I preheated it fully, it did not cook the food completely in the same time as I did on my previous grill. Perhaps the burners are not as hot. But I will adjust times and look forward to many cookouts on it.
Written by a customer while visiting weber.com
Posted by: Michael Eugene D
from Green Bay wisconsin
Verified Purchase:Yes
Best grill I've ever owned. Cooks evenly at every point on the grates.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dr. R.
from Oceanside Ca
Expertise:Intermediate
Verified Purchase:Yes
Awesome construction. But what is with the cheap plastic knobs?
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Jason n
from Dalton ohio
Verified Purchase:Yes
Just like my last Weber,loving it.my last one was 18 and still going strong.gave it to my buddy .so I get to see how much life is left
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Weber fan always!
from Tucson,az
Verified Purchase:Yes
We never bought anything else!! The quality is always there, the design is high end! We are another happy customer!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Nann
from Washington
Verified Purchase:Yes
The grill malfunctioned and burned to a total loss. Weber says it was grease buildup. We only had the grill for 3 months. If grease from 3 months can ignite the grill, don't buy it! They did not stand behind the warranty.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, November 21, 2025
Your feedback is very important to us. We are sorry to hear about the flare-up incident on your grill. We understand how frustrating this experience can be, and we apologize for the inconvenience this has caused.
While there are instances where situations are not covered under warranty, please know that we always have options available to get you back to grilling. Please don’t hesitate to reach out to us directly. Thank you!
While there are instances where situations are not covered under warranty, please know that we always have options available to get you back to grilling. Please don’t hesitate to reach out to us directly. Thank you!
Written by a customer while visiting weber.com
Posted by: K Mor
Verified Purchase:Yes
Beautiful grill but doesn’t reach a searing temperature I’m very disappointed my previous grill was half the cost but grilled twice as good.
Response from weber.comBy Consumer Care, Weber, November 18, 2025
Your satisfaction is important to us, and we apologize for the disappointment. Your grill should easily reach 550F! We are here to help troubleshoot the issue.
Please make sure you consider "High" on your control knobs to be the first spot to your left (the 9:00 position). The further you go to the right, the lower the temperature will be, and all the way to the right is low,
Perform a soapy water leak test to check for leaks. If there is no leak, follow these instructions to reset the bypass safety mode. This is not only the reset, but how you want to light your grill each and every time.
Open the lid
Make sure all knobs are in the off position
Turn your LP tank on all the way
Wait 60 seconds - This is the MOST important part.
Turn light the first burner and leave it on high
Turn on remaining burners one at a time and set each to high
Close the lid
Let your grill preheat to 450°F-500°F
Please look for our email outreach soon! Thank you.
Please make sure you consider "High" on your control knobs to be the first spot to your left (the 9:00 position). The further you go to the right, the lower the temperature will be, and all the way to the right is low,
Perform a soapy water leak test to check for leaks. If there is no leak, follow these instructions to reset the bypass safety mode. This is not only the reset, but how you want to light your grill each and every time.
Open the lid
Make sure all knobs are in the off position
Turn your LP tank on all the way
Wait 60 seconds - This is the MOST important part.
Turn light the first burner and leave it on high
Turn on remaining burners one at a time and set each to high
Close the lid
Let your grill preheat to 450°F-500°F
Please look for our email outreach soon! Thank you.
Written by a customer while visiting weber.com
Posted by: JayTee
from Cleveland, OH
Verified Purchase:Yes
Put it together fairly easy, I don't like buying them put together already, however upon opening...the frame was bent. Registered and Weber sent the part quick, however it was right in the middle of a holiday weekend, no ones fault really. Easy to use, and easy to clean. Got the griddle as well, and it weighs a ton. Plenty of clooking space, which is why we bought the 400 series.
I would recommend this to a friend!
Written by a customer while visiting weber.com