Customer reviews from weber.com
Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Average customer rating
4.3
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
118
4 Stars
25
3 Stars
7
2 Stars
7
1 Star
13
84%of customers recommend this product.
(
109 out of
129)
Customer Reviews for Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Posted by: DMoraga
from Moraga Ca
Verified Purchase:Yes
Temperature and heat at grill inferior to my 20 year old summit that was replaced by s-415. Expected better from Weber. Y
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 2, 2026
We appreciate your feedback and are sorry to hear about your disappointment with the grill’s heat. We want to learn more about your experience and make this right. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: BLevengood
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I was frustrated by the inability or unwillingness of the person I dealt with to just email the catalog or clear information for me to identify by number, name, cross-reference etc. the parts I wanted so we could get to the order quickly rather than spend a week or more doing an unnecessary dance. Not sure I was being played with or not. Thankfully, I finally received enough limited info to piece together an accurate order. Still waiting on one item that was back ordered.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, June 5, 2026
Your feedback is very important to us. We are sorry to hear about the frustrating experience you had with the replacement parts. This is not the Weber experience we strive to provide. Please know that we continuously work on ways to improve our products and consumer experience. Rest assured, we will relay your feedback to the right team. Please let us know directly if you need further assistance. We are always here to help. Thank you!
Written by a customer while visiting weber.com