Customer reviews from weber.com
Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Average customer rating
4.3
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
112
4 Stars
24
3 Stars
7
2 Stars
5
1 Star
13
84%of customers recommend this product.
(
102 out of
121)
Customer Reviews for Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Posted by: CGD1
from Tennessee
Verified Purchase:Yes
Great product. Well built, way better than the competitors. Cools evenly, gets up to temp quick and holds the temp needed easily. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: MFran
from LA
Verified Purchase:Yes
Very happy with my new Genesis S-315 natural gas grill. It lights incredibly easily, burns evenly, and controls level of heat quite well with great visual thermometer.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Andrew U
from Appleton, WI
Expertise:Intermediate
Verified Purchase:Yes
This grill is great quality and easy to assemble. I'm impressed with the cooking on the grill. I've always had lesser expensive grills, and finally splurged on this purchase. The even heating, the ability to hold temperature better and less flaming made me realize what I had been missing the last 25 years of my life.
Written by a customer while visiting weber.com
Posted by: Mpwalker
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
The grill works great. I had owned a Weber for 30 years. It cooks even and gets very hot. Also very easy to lite.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Liss
from New Jersey
Verified Purchase:Yes
First 2 burners work, until the other 2 are lit. Then all 4 burners diminish to almost nothing. It takes 30 min to reach 400 and doesn’t heat up past 425 ever. Weber has replaced the regulator, which did not resolve the issue. They’ve now ordered a manifold but told us that’s likely not the issue either. They told us we needed 7” water column pressure at the grill, then the regulator will drop pressure to 4.5-4.7”. The gas company came out and told us that our area doesn’t even get 7” wcp, it’s supposed to be 6”. They gave us 7” anyway to humor Weber, and it didn’t make a difference. Then the technician they have is contracted out of an Ace Hardware about 40 min away, and he continually said he couldn’t come out to make repairs because we were too far for him. The most recent part he received on March 25th and as of today, March 31st, still hadn’t scheduled it. He finally called today after we left a message yesterday, and said he couldn’t come until April 6th because we are too far. When my husband called back, he said he hadn’t come yet because it was too chilly out last week, we are too far, and he works 40 hours a week. We offered to come pick up the part, he told us absolutely not. We called Weber, and they told us we were allowed to pick up the part, and the tech at Ace had to give it to us. We finally drove 40 min to the Ace Hardware to pick up the part. We are about a month into this saga, having spent money on a plumber at Weber’s insistence, hours with the gas company, hours on the phone and email with Weber, and still no functioning grill.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, April 3, 2026
Your feedback is very important to us. We are sorry to hear you are experiencing issues with the grill. We understand how frustrating this experience can be, and we apologize for the inconvenience this has caused you. Please know that we are working to ensure we get you back to grilling. We appreciate your feedback and will relay your experience to the relevant team. Thank you!
Written by a customer while visiting weber.com
Posted by: Kirtland Chris
from Kirtland,ohio
Verified Purchase:Yes
Not built like they use to be. But still the best outdoor grill you can buy.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JSM26
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Great product, easy to assemble and use. 2nd Weber purchase over the last 15 years.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dave in SC
Verified Purchase:Yes
I am a big fan of Weber. This grill did not disappoint.
I would recommend this to a friend!
Written by a customer while visiting weber.com