Customer reviews from weber.com
Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Average customer rating
4.3
(192 Reviews)
Rating breakdown 192 reviews
5 Stars
129
4 Stars
29
3 Stars
10
2 Stars
8
1 Star
16
83%of customers recommend this product.
(
123 out of
149)
Customer Reviews for Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Posted by: JBA7
from SC
Expertise:Intermediate
Verified Purchase:Yes
This is the best decision I’ve made as far as grills are concerned. Switching from propane to natural gas is the best way to go. I’ve grilled chicken, steak and salmon so far and the meat has been juicy, not dry like propane can be. This grill has the space needed for family get togethers. I’ve owned a few Weber grills and this, by far, is the best.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Frank Griller
from NJ
Expertise:Intermediate
Verified Purchase:Yes
This is a high quality grill. After years using brand-X type cheaper grills I wanted to step up to the pros. A vacation house we rented had a Weber and I knew this was the brand to invest in.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: RD Loves to Grill
from Illinois
Verified Purchase:Yes
I have always wanted a Weber grill. The grill that I had for many years needed to be replaced so I got a Weber. No regrets!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: McFarrens
from Warsaw, IN
Expertise:Intermediate
Verified Purchase:Yes
We love this grill. Easy to use and reliable. Works great.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: TADKINS
from NM
Expertise:Intermediate
Verified Purchase:Yes
IT IS AWFULL TO SPEND 1400 ON A GOOD QUALITY GRILL AND GET IT HOME AND FIND OUT IT SUCKS. IF I AM COOKING CHICKEN IT IS GREAT, DOESNT FLAME UP AND STAYS A NICE CONSISTENT HEAT. BURGERS IT COOKS PRETTY GOOD TOO, DOESNT FLAME UP AND DOESNT DRY THEM OUT. BUT MOST MY GRILLING IS STEAKS AND NO MATER HOW MUCH PREHEATING YOU DO, IT WILL NOT SEAR IT.BY THE TIME YOU DO GET A SEAR ON IT IT IS OVERCOOKED AND DRYED OUT. THIS GRILL HAS TOO FEW BURNERS FOR THE SIZE AND THEY ARE TOO FAR AWAY FROM THE GRATES.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, October 5, 2026
Your feedback is very important to us. We are sorry to hear about the inconsistency with the grill’s heat. We understand how frustrating this experience can be, and we want to help. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: ArtieK
from McHenry, MD
Verified Purchase:Yes
The grill cooks well and heats evenly, but be careful with the drip tray. It comes loose very easily and slides forward, allowing drippings to spill inside the grill and then to the deck or patio below.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, July 21, 2026
We appreciate your feedback, and we are glad you are enjoying the grill. Before pulling the drip tray, ensure that the aluminum drip pan is not full to avoid spills. You can also remove the drip pan first, as it is easier to remove than the drip tray.
We hope this information helps. Please let us know directly if you have any further questions or concerns. We are always here to help. Thank you!
We hope this information helps. Please let us know directly if you have any further questions or concerns. We are always here to help. Thank you!
Written by a customer while visiting weber.com
Posted by: Regretful purchaser
from USA
Verified Purchase:Yes
- Clunky and wobbly lid with small and cheap pins used for the lid hinge.
- Corrosion on flavorizer after an initial heat up and one-time grill use.
- The burner knobs look cheap and feel cheap and rub against the stainless steel front.
- Stainless steel facade for burner controls and the side shelves do not align with the shelving creating a protruding and sharp edge.
- Heat control isn't great - hard to maintain medium heat as it wants to go full, or is too low.
- The only positive is the casters roll nicely when you have to move the grill.
- Corrosion on flavorizer after an initial heat up and one-time grill use.
- The burner knobs look cheap and feel cheap and rub against the stainless steel front.
- Stainless steel facade for burner controls and the side shelves do not align with the shelving creating a protruding and sharp edge.
- Heat control isn't great - hard to maintain medium heat as it wants to go full, or is too low.
- The only positive is the casters roll nicely when you have to move the grill.
I put in a claim immediately, and after submitting multiple photos and videos of the issues, Weber's solution was to send me a bunch of hardware and told me to deconstruct and then reconstruct the grill. Seriously? I replaced some of the hardware to no improvement to the quality issues. Opening and closing the lid is still clunky and wobbly - the pins don't even align and other pieces still don't line up. My previous grill from 2013 was of such better build quality. Unless Weber can make things right, I will never buy another Weber, nor recommend one. It has sucked the joy out of grilling for me.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 6, 2026
Your feedback is very important to us. We are sorry to hear that you are experiencing several issues with the new grill. Your satisfaction is invaluable to us, and we are here to help. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
Grill cannot get to 300 degrees with winds 13mph
on July 8, 2026
Posted by: Anonymous
from Ortley Beach New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Grill cannot get to 300 degrees with winds at 13mph
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 9, 2026
Thank you for your feedback. We are sorry to hear the grill does not heat up on windy days. Our grills have been thoroughly tested to work in different seasons. When it is windy, it may be helpful to angle the grill so the wind is perpendicular to the flow of the gas through the burner tubes. If the burners go out while in operation, turn all gas valves off. Open the lid and wait 5 minutes before attempting to relight the grill.
We hope this information helps. We see that our service team has coordinated with you regarding this issue. Please know that your feedback is very important to us, and we will ensure we relay your experience to the relevant team. Let us know directly if you need further assistance. We are always here to help. Thank you!
We hope this information helps. We see that our service team has coordinated with you regarding this issue. Please know that your feedback is very important to us, and we will ensure we relay your experience to the relevant team. Let us know directly if you need further assistance. We are always here to help. Thank you!
Written by a customer while visiting weber.com