2 features about the grill make it difficult. One, the placement of the LP tank is impossible for me to lift in and and out. I need to rely on a neighbor to connect and disconnect. An outside connection would be better, especially since the inside cabinet bottom is not sturdy enough to support the tank. Two, this is the first grill from Weber that did not ship with a scale to know when the LP tank is running low. Corporate greed forces consumers to purchase this once standard item as an extra purchase.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 16, 2026
Thank you for your honest feedback. We are sorry to hear about your disappointment with the tank placement and no tank scale. Your feedback is very important to us, and rest assured, we will relay your input to the relevant team. If you have any questions or concerns along the way, please reach out to us directly. We are always here to help. Thank you!
I was frustrated by the inability or unwillingness of the person I dealt with to just email the catalog or clear information for me to identify by number, name, cross-reference etc. the parts I wanted so we could get to the order quickly rather than spend a week or more doing an unnecessary dance. Not sure I was being played with or not. Thankfully, I finally received enough limited info to piece together an accurate order. Still waiting on one item that was back ordered.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, June 5, 2026
Your feedback is very important to us. We are sorry to hear about the frustrating experience you had with the replacement parts. This is not the Weber experience we strive to provide. Please know that we continuously work on ways to improve our products and consumer experience. Rest assured, we will relay your feedback to the right team. Please let us know directly if you need further assistance. We are always here to help. Thank you!
Temperature and heat at grill inferior to my 20 year old summit that was replaced by s-415. Expected better from Weber. Y
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 2, 2026
We appreciate your feedback and are sorry to hear about your disappointment with the grill’s heat. We want to learn more about your experience and make this right. Please look for an outreach email from our Care Team soon. Thank you!
Very nice grill. Even heat...attractive and well built. Grilled items have been excellent. Easy ignition and the four burners all ignite simultaneously.