Customer reviews from weber.com
Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Average customer rating
4.3
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
121
4 Stars
27
3 Stars
9
2 Stars
8
1 Star
14
83%of customers recommend this product.
(
114 out of
138)
Customer Reviews for Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Customer Rating
1
Poor quality materials, cheaply made, unsturdy.
on July 18, 2024
Posted by: ZS in AZ
from Phoenix, AZ
Verified Purchase:Yes
I purchased this grill to replace a 15 year old Weber Genesis because I needed something larger. Immediately upon delivery I noticed the quality of this grill. It felt cheaply made. The materials used, compared to the previous grill, this one seemed flimsy and unsturdy. My last grill sat out in the yard amidst the Arizona elements and held up structurally. It lasted through Arizona summers and strong monsoons. This tank of a unit never moved an inch and always worked well for me. Alas, since I had already parted ways with it, I kept the new one. Afterall, it was a Weber. I trusted the name and figured I would be ok. I was able to use the grill twice before a gust of wind blew and knocked it over. As I feared, the poor quality of this unit succumbed to Mother Nature within 2 weeks. The damage received rendered it useless. I cannot speak to the longevity of this unit because it was trash after just two uses. I would caution any buyer upgrading from an old Weber to do your research. Don’t rely on the name alone. See the product in person and judge for yourself before you throw money down the drain.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 29, 2024
Your feedback is very important to us. So sorry to hear your grill blew over in the storm. This had to be very devastating. Our Care team is here to help. Please look for a follow up email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Susan Be Ant
Verified Purchase:Yes
This is my 6th weber grill. I find this one to be cheaper than the others. The dials are plastic feeling. And the grill came with stainless steel grates which are really not good to grill on. I had to purchase the cast iron grates as a replacement.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 29, 2024
Congratulations on your new Genesis S-415! So sorry to hear you are not completely satisfied with the quality of your new grill. All our products go through rigorous testing for safety and quality. We will be sure to share your concerns with our team. Please look for an outreach email from our Care team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Larry Nipon
from Hillsdale, NY
Verified Purchase:Yes
Cooks predictably. Great temperature control. Lots of cooking room for mixed grills. Food is always juicy
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Marc Jude
from Boston MA
Verified Purchase:Yes
Very happy with this grill. Great quality and has good capacity. Propane tank purchased separately.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Porkmeister Smoker
from California
Verified Purchase:Yes
This Weber Kicks you know what!! Heats up Fast and Grills excellent and I like the 4 burners control zones and the stainless steel grids sear great! Weber worth the bucks and beats all.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: It’s Me Mario
from Colorado Springs, CO
Verified Purchase:Yes
Great grill. I'll never need a propane tank again. This grill gets hot fast and most importantly it HOLDS THE HEAT! No hot spots or uneven heat disbursement. I'll have this grill for the next 10+ years, at least.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: DonMac
from Jersey Shore
Expertise:Intermediate
Verified Purchase:Yes
Easy to order on the website. Prompt delivery. Easy to put together. Love it. Bought a cover and the griddle too
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: DebbieB
from NJ
Verified Purchase:Yes
My son who is the designated grill guy absolutely loves the even heat and grill marks! The rest of us love the food! We grill at least 3-4 days a week. It’s also beautiful!
I would recommend this to a friend!
Written by a customer while visiting weber.com