The grill heats up quickly, does not have any hot spots and is well built. Only issue is the sides and back walls do not keep the cabinet under the grill enclosed where you can see the wiring and fuel supply line, as well as allowing an entrance for animals. It wouldn’t have taken much to have the design completely enclosed.
Love our new grill, have had Weber grills for years. Bought the griddle too. My only request would be that Weber rethinks the location of the little thingy in front of the griddle, the hot air comes right out there and is too hot for your hands and arms while cooking. Otherwise love it!
This is our 2nd Genesis. We had a Genesis 3 that lasted 9 years. We purchased the Genesis 4 this year. We love the efficiency as well as the efficacy of our meals. Weber owners for charcoal and gas grills for life.
The quality is not as good as previous purchases. Some flimsy parts
Response from weber.comBy Consumer Care, Weber, June 23, 2025
We appreciate your feedback and are sorry to hear about your disappointing experience with the grill. Your satisfaction is our top priority, and we want to make this right for you. Please look for an outreach email from our Care Team soon. Thank you!
I’ve owned Weber’s for a very long time and they were always stainless steel now almost everything is made of plastic. And they charge you a lot more.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 18, 2025
We appreciate your feedback and are sorry to hear about your disappointment with the grill's material and design. We are here to help. Please look for an outreach email from our Care Team soon. Thank you!
This is my 2nd Weber Genesis the 1st one lasted 10 years and we loved it. So now we needed a new one, so we went with weber genesis again but a 4 burner instead of 3. Unfortunately the newer one does not measure up to old one.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 11, 2025
Thank you for your feedback. We are sorry to hear about your disappointing experience with the grill. We want to learn more about your experience and make this right. Please look for an outreach email from our Care Team soon. Thank you!
The 3rd party assembly person (through Home Depot) had made a couple of errors in the assembly. Johanna at Weber online help guided me through the correct installation and now the grille works great. Thanks to Johanna and her knowledge of the product.