Customer reviews from weber.com
Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Average customer rating
4.3
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
121
4 Stars
27
3 Stars
9
2 Stars
8
1 Star
14
83%of customers recommend this product.
(
114 out of
138)
Customer Reviews for Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Posted by: Zoey123
from Rhode Island
Verified Purchase:Yes
This is my 2nd Weber Genesis the 1st one lasted 10 years and we loved it. So now we needed a new one, so we went with weber genesis again but a 4 burner instead of 3. Unfortunately the newer one does not measure up to old one.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 11, 2025
Thank you for your feedback. We are sorry to hear about your disappointing experience with the grill. We want to learn more about your experience and make this right. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
A great grille!
on May 13, 2025
Posted by: Happy in St. Louis
from St. Louis, MO
Expertise:Intermediate
The 3rd party assembly person (through Home Depot) had made a couple of errors in the assembly. Johanna at Weber online help guided me through the correct installation and now the grille works great. Thanks to Johanna and her knowledge of the product.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: dalewis123
Verified Purchase:Yes
This grill is perfect for us - spacious grilling space, easy to clean, and without additional items we did not need. Highly recommend.
Written by a customer while visiting weber.com
Posted by: Emltex
from SC
Verified Purchase:Yes
I purchased this grill from a big box store. The first two grills did not work! The third grill dies snd ut is pretty good. I wish that I had gotten the step up version with a side burner and searing unit, but the store did not show it offer a step up. For what I paid I’m “pretty” happy but not thrilled. I would have paid more. Should have done more looking. The grill is solid and seeks like it cooks well.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mario A
from Cedar Creek
Expertise:Intermediate
Verified Purchase:Yes
This grill is everything it says it is and exactly what I wanted. Easy to assemble, especially with the videos. Looks great. Has a large cooking area that is very consistent in temperature. The enclosed storage area below is a nice feature too.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dr. Dave 57
from Southeastern Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Quality workmanship on this product. My last Weber grill lasted over 20 years. Compared to competitors grills, can definitely see the materials and workmanship is much better.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: RTRE
from New York
Verified Purchase:Yes
My last Weber grill lasted 12 years with heavy seasonal use. The new grill has eliminated all the problems I had with the previous one. It was almost as if someone gave Weber my complaint list and their engineers made the effort to eliminate all of them.
Written by a customer while visiting weber.com
Posted by: James12
from Virginia
Verified Purchase:Yes
Good grill but with minor flaws. One pin that holds the cover on constantly slides in and out. Not sure why they feel the need to put stickers on everything. The one huge sticker on the side tray left it discolored. I contacted and asked for a replacement without a sticker and the lady was extremely rude and said no.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com