Customer reviews from weber.com
Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Average customer rating
4.3
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
121
4 Stars
27
3 Stars
9
2 Stars
8
1 Star
14
83%of customers recommend this product.
(
114 out of
138)
Customer Reviews for Weber - GENESIS S-415 Propane Gas Grill - Stainless Steel
Posted by: ncgsys
from Houston TX
Verified Purchase:Yes
I had an issue with the lighting system almost right away, but after some obtuse back and forth emails with Weber, they provided a replacement unit promptly. Now that part is working fine. I've used the grill a dozen times or so to date. Cooking surface does seem to provide even heat. Three areas of disappointment: 1. The manual igniting method is wanting. It would be very difficult if you were in the midst of cooking and needed to light a burner. 2. The flame tamers tent closely over each burner, with the in-between burner spaces having their own tents. These in-between ones don't have enough heat to vaporize the dripping grease, so a great deal more falls through to the grease capturing system. It would be more effective if the tamers over the burners were wide enough to but up against the next burner tamer. 2. Related to #1. The main grease capturing slope is effective, but as stated above catches a lot of stuff that should have been vaporized above. Also, the actual removable drip pan is ridiculously small. On the plus side, the entire slope slides to the front for easy maintenance.
I had another manufacturer's grill for twelve years (with lots of replacement burners and other parts), and would have bought it again, but couldn't find a dealer willing to assemble one from the comic book the other manufacturer called instructions. I was able to purchase the Weber assembled from Lowes. Time will tell if I get the same level of satisfaction.
Response from weber.comBy Consumer Care, Weber, July 19, 2025
We appreciate your feedback! We understand your concern about the grill's features and are sorry to hear about your disappointment. Your satisfaction is our top priority. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Jon Schwarz
from Broken Arrow, OK
Expertise:Intermediate
Verified Purchase:Yes
Easy to assemble, gets very hot fast, no flare ups
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Artie Stine
Verified Purchase:Yes
So far I’ve only used it three times but I have been happy with the results. Very even heat,no crazy hot spots and a nice size grill area. Planning on the grill getting plenty of use this summer.
Written by a customer while visiting weber.com
Posted by: Mark F59
from New Jersey
Verified Purchase:Yes
The grill heats up quickly, does not have any hot spots and is well built. Only issue is the sides and back walls do not keep the cabinet under the grill enclosed where you can see the wiring and fuel supply line, as well as allowing an entrance for animals. It wouldn’t have taken much to have the design completely enclosed.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: sancha
Verified Purchase:Yes
Love our new grill, have had Weber grills for years. Bought the griddle too. My only request would be that Weber rethinks the location of the little thingy in front of the griddle, the hot air comes right out there and is too hot for your hands and arms while cooking. Otherwise love it!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
You will not be disappointed with Weber grills.
on June 15, 2025
Posted by: ArjayNail
from Detroit, Mi
Verified Purchase:Yes
This is our 2nd Genesis. We had a Genesis 3 that lasted 9 years. We purchased the Genesis 4 this year. We love the efficiency as well as the efficacy of our meals. Weber owners for charcoal and gas grills for life.
Written by a customer while visiting weber.com
Posted by: Pvme
from Nj
Verified Purchase:Yes
The quality is not as good as previous purchases. Some flimsy parts
Response from weber.comBy Consumer Care, Weber, June 23, 2025
We appreciate your feedback and are sorry to hear about your disappointing experience with the grill. Your satisfaction is our top priority, and we want to make this right for you. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: DanielH
from Wilmington NC
Verified Purchase:Yes
I’ve owned Weber’s for a very long time and they were always stainless steel now almost everything is made of plastic. And they charge you a lot more.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 18, 2025
We appreciate your feedback and are sorry to hear about your disappointment with the grill's material and design. We are here to help. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com