Customer reviews from harmanaudio.com
JBL - Tour Pro 2 True Wireless Noise Cancelling Earbuds - Black
Average customer rating
3.9
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
4
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
0
Customer Reviews for JBL - Tour Pro 2 True Wireless Noise Cancelling Earbuds - Black
Customer Rating
2
Good for music, terrible for calls
on June 23, 2025
Posted by: RichT
from Cincinnati, OH
Like the function of the box, noise cancelation and sound quality but is terrible on calls. Truly disappointed in the call quality
Response from harmanaudio.comBy Customer Support, June 23, 2025
We recommend trying to connect your earbuds to another device. If the issue persists, please try resetting your earbuds by wearing either the left or right side, then tapping twice and holding the button on the third tap for over 5 seconds. You also need to 'forget' the headphones in your device's Bluetooth settings before pairing them again. If the problem continues, please contact us directly.
Written by a customer while visiting harmanaudio.com
