Customer reviews from kitchenaid.com
KitchenAid - 30 Cu. Ft. Side-by-Side Refrigerator with Under-Shelf Prep Zone - Custom Panel Ready
Average customer rating
3.7 out of 5
3.7
(46 Reviews)
Open Ratings Snapshot
Rating breakdown 46 reviews
5 Stars
19
4 Stars
9
3 Stars
6
2 Stars
7
1 Star
5
59%of customers recommend this product. 
(
19 out of 32
)
Best Buy Privacy Policy
Customer Reviews for KitchenAid - 30 Cu. Ft. Side-by-Side Refrigerator with Under-Shelf Prep Zone - Custom Panel Ready
Customer Rating
4 out of 5
4
Overall great product with a few glitches.
on November 25, 2023
Posted by: CarolAnn S.
[This review was collected as part of a promotion.] Beautiful product with modern design. I like the interior light gray color and lighting. Holds temperature perfectly so food storage is excellent. I love the small pull out tray/shelf - perfect for the small items like food cups, yogurts etc. Here's what I don't like: the ice drawer tends to overfill a bit and you get a few stray cubes outside the drawer. Also, drawer below below the slide out shelf often slides back in incorrectly and bumps the slide out shelf. I will be calling the service department to see if there is a fix for this.
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
on January 4, 2024
Posted by: J.....
[This review was collected as part of a promotion.] Crisper drawer edges are very sharp, also easy to scrap and cut your hands .I wish you had a fix for this.
Written by a customer while visiting kitchenaid.com
Customer Rating
1 out of 5
1
Horrible fridge
on January 4, 2024
Posted by: JG1976
from Texas
[This review was collected as part of a promotion.] Began to leak and heard a popping electrical sounds one month after purchase. I don't recommend buying this product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid TeamConsumer CareJanuary 17, 2024
Thank you for sharing your experience with us, JG1976. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 460735.
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
on February 3, 2024
Posted by: ichiban178
from Lake Forest, California
[This review was collected as part of a promotion.] Fit and finish of this fridge is great, only complaint is that at this price point I would’ve expected more stainless steel in the door bin inserts and drawers. Still a better value than some other high end fridges but time will tell about reliability.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
So far, so good.
on February 8, 2024
Posted by: Bob2months
[This review was collected as part of a promotion.] The overall size and price were right. We would have liked the freezer side to be larger, but, thanks to the most inept delivery of any appliance in history, we are grateful to have it at all.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
on April 7, 2024
Posted by: Angelo26
from Henderson, NV
[This review was collected as part of a promotion.] Lives up to its billing. Looks great, big, great features
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Wife loves it
on April 30, 2024
Posted by: Yalahaman
from Florida
[This review was collected as part of a promotion.] Replaced a 22 year old KitchenAide that finally gave up the ship.
Nicely updated, love the new shelving and interior space. Great controls…
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Minor Issue
on May 2, 2024
Posted by: Minor Issue
[This review was collected as part of a promotion.] Minor issue. The shelf fronts are not secure. They pop out.
Written by a customer while visiting kitchenaid.com
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