Customer reviews from RideJetson.com
Jetson - 20" Light Rider Kids' Light-up Bike - Black/Pink
Average customer rating
4.8
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
133
4 Stars
14
3 Stars
2
2 Stars
2
1 Star
3
96%of customers recommend this product.
(
134 out of
140)
Customer Reviews for Jetson - 20" Light Rider Kids' Light-up Bike - Black/Pink
Customer Rating
2
So disappointed
on March 31, 2024
Posted by: Christyl719
We bought jetson training wheels with ours and we can not get the bolts off to put them on. They’re too tight. And the chain falls off too. Our daughter hasn’t been able to use it. Got it for Christmas.
No, I would not recommend this to a friend.
Response from RideJetson.comBy Jetson Support, April 2, 2024
Hi there! The Jetson Spark Training Wheels are not compatible with the 20" Jetson Light Rider Kids Bike without an axle extender, which we do not offer here at Jetson, but you may have luck finding from a third-party seller (please keep in mind that Jetson cannot guarantee the compatibility of any third-party parts, as they are not Jetson-tested and approved). If you're in need of further assistance with your Jetson, please reach out to us directly at reviewresponse@ridejetson.com!
Written by a customer while visiting RideJetson.com
Customer Rating
5
Cool lights!
on March 2, 2024
Posted by: Verito
from Kansas City
My soon to be 7y/o got this bike as an early birthday present. He’s only riden it once but so far everything seems great! He is in love with the colors and lights. So excited for Spring to warm up so we can go on our family bike rides! Will update if we notice anything we don’t care for, but so far so good!
I would recommend this to a friend!
Response from RideJetson.comBy Jetson Support, March 21, 2024
Thanks for taking the time to leave this five-star review! The JLR X 20" Kids Bike is such a fun, well-built kids bike, and you made an awesome choice in giving this to him as a birthday gift! He's sure to be the envy of the neighborhood on his Jetson! Keep making moves!
Written by a customer while visiting RideJetson.com
Posted by: Michael M
from Sedalia, missouri
Verified Purchase:Yes
didn’t come with valve stem lights. Great bike and quality
I would recommend this to a friend!
Response from RideJetson.comBy Jetson Support, January 15, 2024
Oh goodness! We're so sorry to hear that your valve stem lights were missing from the original box, and we want to help make this right! Please contact us at reviewresponse@ridejetson.com so that we can turn this around for you!
Written by a customer while visiting RideJetson.com
Customer Rating
5
Greatest bike we got so far for a 8 year old!
on January 8, 2024
Posted by: Lorena
from Houston, Tx
Verified Purchase:Yes
We got this bike for my soon to be 8 year old daughter for Christmas She absolutely loved it! Great quality and beautiful combination of colors! The lights work great too!
Response from RideJetson.comBy Jetson Support, January 9, 2024
Thank you so much for taking the time to leave this kind five-star review! We're ecstatic to hear that your daughter is loving her JLR X 20" Kids Bike! The JLR X is such a sturdy, well-built bike with super awesome lights that are sure to make your little rider stand out while making moves! Happy riding!
Written by a customer while visiting RideJetson.com
Posted by: Alex & Aden
from Houston, TX
Verified Purchase:Yes
Great bike, but cannot mount training wheels out the box. Rear axle not threads not long enough. Need to purchase rear axle extenders.
I would recommend this to a friend!
Response from RideJetson.comBy Jetson Support, January 3, 2024
Thanks for taking the time to leave this review and feedback! The JLR X 20" Kids Bike is not compatible with the Spark Training Wheels unless you use an axle extender. We sincerely apologize for any inconvenience this may cause. If you need any future assistance, please don't hesitate to reach out to us directly at reviewresponse@ridejetson.com!
Written by a customer while visiting RideJetson.com
Customer Rating
5
Great Kids Bike
on December 25, 2023
Posted by: Jones2888
from Kentucky
I bought this for my son fo Christmas and it's a great bike and the lights are so bright plus it wasnt to hard to assemble!
I would recommend this to a friend!
Written by a customer while visiting RideJetson.com
Customer Rating
5
Amazing bike
on November 13, 2023
Posted by: Aspen
Kids loved it! Definitely will need more for us adults too!
Response from RideJetson.comBy Jetson Support, November 14, 2023
Welcome to the Jetson family! We are thrilled to hear that your kids are loving the Light Rider 20, Kids’ Bike! We hope they're able to enjoy it for years to come. #makemoves
Written by a customer while visiting RideJetson.com
Customer Rating
4
Just right for growing boys
on October 1, 2023
Posted by: IsaacsMom
from Austin, TX
My son is 10, and the bike is just perfect for him at this stage. The bike assembly was not too hard, but adjustments were needed during the assembly process, e.g., one of the pedals was hard to put in and required a specific angle to attach to the bike. The Jetson customer service is really excellent. We bought a first bike, but my son fell a few times and some parts of the bike became loose. Jetson promptly sent us a replacement, so my son is enjoying riding his bike again!
I would recommend this to a friend!
Response from RideJetson.comBy Jetson, Support, October 2, 2023
Thanks for taking the time to share your Jetson experience! We are so happy to hear that your son is enjoying riding his Light Rider. We hope he's able to enjoy it for years to come. Welcome to the Jetson family and keep making moves!
Written by a customer while visiting RideJetson.com